Customer Service 100% Salzburg or Zug
Vor 3 Tagen
**Company Overview**:
HAUTE AVIATION, a distinguished private charter brokerage with Swiss and Austrian roots, operates under its own Air Operator Certificate (AOC) in both Switzerland and Austria. Our exclusive fleet ranges from PC12s and Phenom 300E to Global Express, with new aircraft continually joining our lineup. We are excited to expand our dynamic team.
**Role Summary**:
As a Customer Service Representative, you will be pivotal in managing the complete service experience after a charter sale on the HAUTE Aviation fleet or through sub-chartering. This role involves:
- Coordinating all facets of charter flights from initiation to completion.
- Collaborating with team members to meet collective goals.
- Providing after-hours support on evenings and weekends on a rotational basis.
**Location**:
Your primary workplace will be in our offices in Salzburg or, Zug with potential global travel to aviation events.
- A passion for aviation and an in-depth understanding of the private aviation sector.
- A proven track record in private aviation.
- Strong interpersonal skills with a professional demeanor.
- A proactive attitude towards learning and adapting to new challenges.
- Exceptional customer service and organizational skills.
- Self-motivation with the ability to work independently and as part of a team.
- Proficiency in multitasking, problem-solving, and stress management.
- Fluency in German and English (both verbal and written), additional languages are beneficial.
- Good computer literacy, particularly in Microsoft Office.
**Preferred Qualifications**:
- Experience as a VIP Flight Attendant.
- Extensive background in luxury service environments, such as 5-star hotels.
- Previous Charter sales experience.
**What We Offer**:
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