Student Internship in Customer Success

vor 1 Tag


Home Office, Schweiz dacadoo Vollzeit

The Zurich-based HealthTech and InsurTech company dacadoo, named “Cool Vendor in Insurance 2021” by Gartner, licenses its Digital Health Engagement Platform and its health risk quantification solutions to leading life & health insurers globally in a B2B2C go-to-market approach. Available in 18 languages, dacadoo’s technology is provided as a fully branded, white label solution or it can be integrated into customers’ products through its APIs. dacadoo operates worldwide with over 110 employees across various locations in Europe, North America, and Asia-Pacific.

We are looking for a young professional, who can support our Customer Success & User Engagement initiatives. The success of our local and global customers is our highest priority, and we want to drive our customers pro-actively using user analytics, engagement propositions, tools, and processes to maximize their success and monetization strategies. The role will report to the Customer Success Manager.

**For our Zurich office or Home Office, we’re looking for a**:
Tasks
- Handle the digital operations for our prospects and pilots
- Support the Manager to deliver the strategy for top clients
- Documentation of marketing processes and best practices
- Benchmarking and make up new concept
- Newsletter update and creation
- Community management
- Ad hoc project support

**Requirements**:

- Marketing/Digital certification (Ongoing or just achieved or Apprenticeship) as HES, Master,

Bachelor
- Highly motivated by Digital industry, dynamic, enthusiastic & self starter with innovative ideas
- Good knowledge of Microsoft 365 (Powerpoint & Sharepoint). Basic knowledges of
- Jira/Confluence a nice plus
- Good organizational skills and attention to detail
- Fluent in English (both written and spoken), other languages a plus

**Benefits**:

- Multi-cultural and international working environment
- Open corporate culture with a lot of personal responsibility
- Supportive and collegial environment
- Employees "get together" events
- Learning by doing
- A job where you can have a real impact on the success of clients and of dacadoo



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