Customer Experience Coordinator

vor 21 Stunden


Zürich, Zürich, Schweiz Gi Group SA Vollzeit

At Gi Group SA, we are seeking a highly motivated and detail-oriented Candidate to fill the role of Customer Experience Coordinator - Sales Assistant. This position is ideal for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced retail environment.

About the Role

The Customer Experience Coordinator - Sales Assistant will play a critical role in ensuring the ultimate client experience in our stores by providing sales administration and support to the sales team. Key responsibilities include:

  • Delivering required items to the sales associates in a timely manner
  • Providing updates to the sales associates on order status and delivery arrangements
  • Performing various administrative functions to maintain and update clientele books
  • Swiftly communicating any issues to their supervisor
  • Supporting sales associates in maintaining up-to-date store stock information to optimize sales
  • Participating in the maintenance and stock-keeping of the store
  • Complying with all loss prevention procedures to ensure inventory integrity
  • Providing exceptional customer service by supporting the sales team in maintaining client correspondence via phone calls, emails, or letters

To succeed in this role, you will need to have strong interpersonal skills, good stress management, flexibility, and adaptability. Fluency in German and English, both spoken and written, is essential, with other languages being a plus. Additionally, you must be able to work effectively in a team environment and be immediately available.

This exciting opportunity is located in Zurich, offering a chance to work in the fashion industry with a dynamic and growing company. If you are a driven and customer-focused individual looking to take your career to the next level, we encourage you to apply.



  • Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    About the Role">The Gi Group SA is seeking a highly motivated Sales and Client Experience Coordinator to join their team in Zurich. As a key member of the sales team, you will play a crucial role in ensuring exceptional customer service and delivering on time the required items to the sales associates.">Key Responsibilities">">Deliver on time the required...


  • Zürich, Zürich, Schweiz FELFEL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Service Lead to join our team at FELFEL. As a key member of our organization, you will be responsible for leading and motivating a team of Customer Service Managers to meet and exceed performance targets.Key ResponsibilitiesTeam Leadership and Development: Guide a team of Customer Service Managers to...


  • Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    We are seeking a highly motivated Customer Experience Specialist to join our team at Gi Group SA in Zurich. As a key member of our sales team, you will be responsible for delivering exceptional client experiences and ensuring seamless communication between clients and our sales associates.The successful candidate will possess excellent interpersonal skills,...


  • Zürich, Zürich, Schweiz The Nuance Group AG Vollzeit

    Role OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team at Charlotte Tilbury in Switzerland. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and providing product expertise to our valued customers.About UsThe Nuance Group AG is the parent company of Dufry, the...


  • Zürich, Zürich, Schweiz Sprinklr Vollzeit

    Company OverviewSprinklr is a leading enterprise software company that enables organizations to make their customers happier. Our unified customer experience management platform helps companies deliver human experiences to every customer, every time, across any modern channel.We are headquartered in New York City with employees around the world, and we work...


  • Zürich, Zürich, Schweiz FIVE Zürich Switzerland Vollzeit

    FIVE Zürich Switzerland is seeking a skilled Commis Chef to join its award-winning culinary team.The ideal candidate will possess proven experience in a fast-paced environment, demonstrating exceptional organizational, communication, and leadership skills. As a key member of the team, you will work closely with management to develop and implement service...


  • Zürich, Zürich, Schweiz International Association of the Recognized Police Officers - IARPO Vollzeit

    Job Opportunity: Volunteer Office Coordinator for IARPOWe are seeking a highly organized and communicative individual to fill the role of Volunteer Office Coordinator. This position is an excellent opportunity to gain experience in office management, develop your skills in digital tools, and contribute to the mission of the International Association of...


  • Zürich, Zürich, Schweiz CBRE GWS GmbH Vollzeit

    About CBRE GWS GmbHCBRE Global Workplace Solutions (GWS) is a leading provider of integrated facility management services, serving clients across the globe with a team of over 60,000 professionals. Our Swiss division offers technical, infrastructural, and commercial facility management services to various industries.Job Title: Front Office Coordinator for...


  • Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    Job Overview:Gi Group SA is seeking an experienced retail professional to fill the role of Chief Retail Experience Director. As a key member of our team, you will be responsible for overseeing all aspects of our flagship store in Zürich.Responsibilities:- Leadership & Team Management: Lead a team of Sales Associates, develop their skills, drive sales...


  • Zürich, Zürich, Schweiz GOWAGO AG Vollzeit

    About Gowago AGGowago AG is a revolutionary car ownership platform that challenges the traditional car buying process. With a team of 50 enthusiastic and talented individuals from diverse backgrounds, we strive to provide the best and easiest customer experience.We are seeking an Automotive Customer Support Specialist to join our dynamic team. This...


  • Zürich, Zürich, Schweiz FELFEL Vollzeit

    Job OverviewFELFEL is seeking an experienced Customer Service Excellence Director to lead our team and drive customer satisfaction. This role requires a strong leader with excellent communication skills, analytical thinking, and a customer-centric approach.About the RoleAs a key member of our team, you will be responsible for developing and implementing...


  • Zürich, Zürich, Schweiz FIVE Zürich Switzerland Vollzeit

    Role OverviewWe are seeking a highly skilled and motivated Front Desk Agent to join our dynamic Front Office team at FIVE Hotels and Resorts.Key ResponsibilitiesDeliver exceptional guest experiences by maintaining high standards of service and ensuring timely completion of tasks.Perform daily functions of arrival and departure for guests, including...


  • Zürich, Zürich, Schweiz Cornerstone OnDemand Vollzeit

    At Cornerstone, we're pushing the boundaries of what's possible in the world of work. As a Customer Success Strategist, you'll play a key role in helping our clients achieve their goals and thrive in a rapidly changing landscape.We're looking for someone with a strong background in customer-facing roles, account management, and sales experience in the...


  • Zürich, Zürich, Schweiz FIFA Vollzeit

    Customer Relationship Management SpecialistJoin FIFA, the world governing body of football, in this exciting opportunity as a Customer Relationship Management (CRM) Specialist.Job SummaryWe are seeking an experienced and skilled CRM Specialist to join our team. The ideal candidate will have a strong background in ticketing projects for major sports events,...


  • Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    We are seeking a highly experienced and skilled Flagship Store Manager to oversee all aspects of our flagship store in Zürich.Job DescriptionOverview:Gi Group SA is proud to partner with Watch Company, a renowned leader in the industry, to bring this exciting opportunity to talented professionals.Salary: $120,000 - $150,000 per year, depending on...


  • Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    Job Title:Flagship Store ManagerAbout the Role:We are seeking an experienced retail leader to manage our flagship store in Zürich. As a Flagship Store Manager, you will oversee all aspects of the store, including operations, customer experience, and team management.Responsibilities:Leadership & Team Management:Hiring and training sales associates in...


  • Zürich, Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit

    Key ResponsibilitiesThe successful candidate will be responsible for ensuring a seamless service experience in the Banqueting department, coordinating daily work to guarantee a smooth service process according to our quality standards.Key Duties:Supporting the Assistant Banqueting Manager in the Service AreaEnsuring functions are well prepared and organized...


  • Zürich, Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit

    **Job Description:**The Resort Operations Coordinator is responsible for coordinating the day-to-day operations of the resort, including front office, housekeeping, and food and beverage services. This role requires a high level of organization, excellent communication skills, and the ability to work effectively in a fast-paced environment.The ideal...

  • Event Coordinator

    vor 3 Wochen


    Zürich, Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit

    About UsMandarin Oriental Savoy, Zurich is a luxurious hotel located in the heart of the city, offering an upscale experience for guests.Job DescriptionWe are seeking an experienced Event Coordinator to join our team as a Banqueting Supervisor. This role will be responsible for ensuring the smooth execution of high-end banquets and events at our hotel.Key...

  • Sales Assistant

    vor 2 Wochen


    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    About Gi Group SAWe are a leading recruitment agency in Zurich, dedicated to providing top talent to the fashion industry.Job Title: Sales Assistant - Client Experience ExpertThis role is based in our Zurich office and involves working closely with our sales team to deliver exceptional client experiences.Job DescriptionWe are seeking an experienced Sales...