Customer Experience Coordinator
vor 21 Stunden
At Gi Group SA, we are seeking a highly motivated and detail-oriented Candidate to fill the role of Customer Experience Coordinator - Sales Assistant. This position is ideal for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced retail environment.
About the RoleThe Customer Experience Coordinator - Sales Assistant will play a critical role in ensuring the ultimate client experience in our stores by providing sales administration and support to the sales team. Key responsibilities include:
- Delivering required items to the sales associates in a timely manner
- Providing updates to the sales associates on order status and delivery arrangements
- Performing various administrative functions to maintain and update clientele books
- Swiftly communicating any issues to their supervisor
- Supporting sales associates in maintaining up-to-date store stock information to optimize sales
- Participating in the maintenance and stock-keeping of the store
- Complying with all loss prevention procedures to ensure inventory integrity
- Providing exceptional customer service by supporting the sales team in maintaining client correspondence via phone calls, emails, or letters
To succeed in this role, you will need to have strong interpersonal skills, good stress management, flexibility, and adaptability. Fluency in German and English, both spoken and written, is essential, with other languages being a plus. Additionally, you must be able to work effectively in a team environment and be immediately available.
This exciting opportunity is located in Zurich, offering a chance to work in the fashion industry with a dynamic and growing company. If you are a driven and customer-focused individual looking to take your career to the next level, we encourage you to apply.
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