Sales and Client Experience Coordinator

vor 1 Tag


Zürich, Zürich, Schweiz Gi Group SA Vollzeit

About the Role

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The Gi Group SA is seeking a highly motivated Sales and Client Experience Coordinator to join their team in Zurich. As a key member of the sales team, you will play a crucial role in ensuring exceptional customer service and delivering on time the required items to the sales associates.

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Key Responsibilities

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  • Deliver on time the required items to the sales associates;">
  • Provide updates to the sales associates with respect to the order status and delivery arrangement;">
  • Maintain and update clientele books through various administrative functions;">
  • Swiftly point out to supervisors any discrepancies or issues;">
  • SUPPORT THE SALES ASSOCIATES IN KEEPING THEM UPDATED ABOUT THE STORE STOCK TO OPTIMIZE SALES;">
  • Participate in the maintenance and stock-keeping of the store;">
  • Comply with all loss prevention procedures to ensure inventory integrity;">
  • Provide exceptional customer service by supporting sales teams in maintaining client correspondence via email, phone calls, or letters;">
  • Develop and maintain product knowledge to enhance and improve sale quality;">
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Requirements

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  • Commitment and strong drive to provide exceptional customer service;">
  • Fluency in German and English, both spoken and written; other languages are a plus;">
  • Strong interpersonal skills;">
  • Good stress management, flexibility, and adaptability;">
  • Ability to work in a team;">
  • Immediately available for the role;">
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About Us

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The Gi Group SA offers a dynamic and fast-paced work environment that requires a strong commitment to providing exceptional customer service. If you are a driven individual who thrives in a team environment, we encourage you to apply for this exciting opportunity.

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Location and Salary

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This position is based in Zurich and comes with an estimated salary of 50,000 CHF per year, commensurate with experience.

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We offer

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A competitive salary package, opportunities for professional growth and development, and a dynamic work environment.



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