Retail Sales Team Lead
Vor 2 Tagen
**Job Summary:**
We are seeking a highly skilled Retail Sales Team Lead to join our team at Gi Group SA. As a key member of our sales team, you will be responsible for driving sales growth and leading a team of retail sales professionals to achieve exceptional client experience.
About the Role:
The Retail Sales Team Lead will report directly to the Store Manager and will be accountable for executing business strategy, leading the team to enhance client engagement and connection, and ensuring budget and target achievement through the team. You will also drive strategic performance KPIs, coach the team to connect with clients, and execute CRM activities to achieve retention and conversion targets.
Main Responsibilities:
- Client-Centric Activities:
- Ensure an exceptional client experience in-store
- Coach the team to connect, convert, retain, and reactivate clients
- Assist in setting and achieving quantitative and qualitative objectives
- Execute CRM activities to achieve retention and conversion targets
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