Strategic Retail Manager for Flagship Store

Vor 6 Tagen


Zürich, Zürich, Schweiz Gi Group SA Vollzeit

At Gi Group SA, we are seeking a talented Retail Manager to lead our flagship store in Zurich.

Job Description

As Flagship Store Manager, you will oversee all aspects of the store's operations, ensuring a customized and exceptional customer experience. Your responsibilities will include leading a team of Sales Associates, their development, driving sales performance, and maintaining high standards of service and presentation.

Key Responsibilities:
  • Leadership & Team Management:
    • Hiring and training in cooperation with HR
    • Team development and scheduling
    • Ensuring team well-being and managing cases
  • Sales & Profitability:
    • Achieving sales targets and analyzing sales data
    • Tracking key sales metrics
  • Operational Excellence:
    • Managing inventory and orders
    • Ensuring store maintenance and compliance
    • Preventing losses and ensuring safety at the loading point
  • Customer Service:
    • Resolving complaints and using feedback for improvements
    • Ensuring high standards in store presentation

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