Flagship Store Director
vor 1 Woche
About the Role:
As Flagship Store Manager, you will oversee all aspects of the Flagship store in Zürich, including store operations, customer experience, and team management.
Key Responsibilities:
- Leadership & Team Management: Hiring and training in cooperation with HR, team development and scheduling, ensuring team well-being and managing cases.
- Sales & Profitability: Achieving sales targets and analyzing sales data, tracking key sales metrics.
- Operational Excellence: Managing inventory and orders, ensuring store maintenance and compliance, preventing losses and ensuring safety at the loading point.
- Customer Service: Resolving complaints and using feedback for improvements, ensuring high standards in store presentation.
- Event Planning: Planning and executing events to drive traffic and sales, coordinating with marketing and other departments.
- Industry Awareness: Staying informed about watch industry trends and innovations, implementing new practices to maintain competitiveness.
Requirements:
- Education: Degree in Business Administration, Retail Management, Marketing, or related field preferred.
- Experience: Proven senior retail management experience, demonstrated leadership and team management skills.
- Skills: Strong track record in driving sales and achieving targets, experience in store operations, inventory management, and customer service.
About Us:
Gi Group SA is a leading recruitment agency, and we are excited to partner with Watch Company to find the ideal candidate for this role.
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