Retail Store Operations Manager

Vor 4 Tagen

Zürich, Zürich, Schweiz Gi Group SA Vollzeit
Job Title: Flagship Store Manager

Gi Group SA is seeking a highly skilled and experienced Flagship Store Manager to lead our Flagship store in Zürich.



Key Responsibilities:


  • Leadership & Team Management:

    • Hiring and training in cooperation with HR
    • Team development and scheduling
    • Ensuring team well-being and managing cases

  • Sales & Profitability:

    • Achieving sales targets and analyzing sales data
    • Tracking key sales metrics

  • Operational Excellence:

    • Managing inventory and orders
    • Ensuring store maintenance and compliance
    • Preventing losses and ensuring safety at the loading point

  • Customer Service:

    • Resolving complaints and using feedback for improvements
    • Ensuring high standards in store presentation

  • Event Planning:

    • Planning and executing events to drive traffic and sales
    • Coordinating with marketing and other departments

  • Industry Awareness:

    • Staying informed about watch industry trends and innovations
    • Implementing new practices to maintain competitiveness

    Requirements:

    • Degree in Business Administration, Retail Management, Marketing, or related field preferred
    • Proven senior retail management experience
    • Demonstrated leadership and team management skills
    • Strong track record in driving sales and achieving targets
    • Experience in store operations, inventory management, and customer service
    • Exceptional customer service commitment and sales skills
    • Strong organizational, problem-solving, and decision-making abilities
    • Excellent communication and interpersonal skills
    • Proficiency in retail management software, POS systems, and Microsoft Office Suit

Branche: Anderes
Funktion: Middle und Top Management
Führungsperson: Nein
Anstellungsart: Festanstellung

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