Senior Retail Operations Manager
vor 4 Wochen
Gi Group SA
We are seeking a highly skilled and experienced Flagship Store Manager to join our team at Watch Company.
Key Responsibilities:
- Leadership & Team Management:
- Hiring and training in cooperation with HR
- Team development and scheduling
- Ensuring team well-being and managing cases
- Sales & Profitability:
- Achieving sales targets and analyzing sales data
- Tracking key sales metrics
- Operational Excellence:
- Managing inventory and orders
- Ensuring store maintenance and compliance
- Preventing losses and ensuring safety at the loading point
- Customer Service:
- Resolving complaints and using feedback for improvements
- Ensuring high standards in store presentation
- Event Planning:
- Planning and executing events to drive traffic and sales
- Coordinating with marketing and other departments
- Industry Awareness:
- Staying informed about watch industry trends and innovations
- Implementing new practices to maintain competitiveness
Requirements:
- Degree in Business Administration, Retail Management, Marketing, or related field preferred
- Proven senior retail management experience
- Demonstrated leadership and team management skills
- Strong track record in driving sales and achieving targets
- Experience in store operations, inventory management, and customer service
- Exceptional customer service commitment and sales skills
- Strong organizational, problem-solving, and decision-making abilities
- Excellent communication and interpersonal skills
- Proficiency in retail management software, POS systems, and Microsoft Office Suit
About Gi Group SA:
We are a leading recruitment agency specializing in retail and hospitality management positions.
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