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Senior Retail Manager

vor 2 Monaten

Zürich, Zürich, Schweiz Gi Group SA Vollzeit

For our esteemed client, Watch Company, we are seeking a seasoned professional to oversee the Flagship Store in Zürich.

As Flagship Store Manager, you will be responsible for leading a team of Sales Associates, driving sales performance, and upholding the highest standards of service and presentation.

Key Responsibilities:

Leadership & Team Management:

  • Hiring and training in cooperation with HR
  • Team development and scheduling
  • Ensuring team well-being and managing cases

Sales & Profitability:

  • Achieving sales targets and analyzing sales data
  • Tracking key sales metrics

Operational Excellence:

  • Managing inventory and orders
  • Ensuring store maintenance and compliance
  • Preventing losses and ensuring safety at the loading point

Customer Service:

  • Resolving complaints and using feedback for improvements
  • Ensuring high standards in store presentation

Event Planning:

  • Planning and executing events to drive traffic and sales
  • Coordinating with marketing and other departments

Industry Awareness:

  • Staying informed about watch industry trends and innovations
  • Implementing new practices to maintain competitiveness

Requirements:

  • Degree in Business Administration, Retail Management, Marketing, or related field preferred
  • Proven senior retail management experience
  • Demonstrated leadership and team management skills
  • Strong track record in driving sales and achieving targets
  • Experience in store operations, inventory management, and customer service
  • Exceptional customer service commitment and sales skills
  • Strong organizational, problem-solving, and decision-making abilities
  • Excellent communication and interpersonal skills
  • Proficiency in retail management software, POS systems, and Microsoft Office Suit

Company Information:

Branche: Anderes

Funktion: Middle und Top Management

Führungsperson: Nein

Anstellungsart: Festanstellung

Karrierestufe: Management