Retail Operations Manager

Vor 4 Tagen


Zürich, Zürich, Schweiz Gi Group SA Vollzeit
Gi Group SA

We are seeking a seasoned Retail Operations Manager to lead our flagship store in Zürich. As a key member of our team, you will be responsible for overseeing all aspects of the store's operations, including sales performance, team development, and customer experience.

About the Role

The successful candidate will have a strong background in retail management, with experience in leading teams, driving sales growth, and maintaining high standards of customer service. Your expertise in inventory management, store maintenance, and loss prevention will be essential in ensuring the smooth operation of the store.

Responsibilities
  • Lead and develop a team of Sales Associates, focusing on their growth, sales performance, and well-being.
  • Drive sales growth through effective analysis of sales data, tracking key metrics, and implementing strategies to achieve targets.
  • Manage inventory, orders, and store maintenance, ensuring compliance with company standards.
  • Prevent losses and ensure safety at the loading point.
  • Provide exceptional customer service, resolving complaints, and using feedback to improve the customer experience.
Requirements

To be considered for this role, you will need:

  • A degree in Business Administration, Retail Management, Marketing, or a related field (preferred).
  • Proven senior retail management experience, with a strong track record in driving sales and achieving targets.
  • Demonstrated leadership and team management skills, with the ability to motivate and develop a team.
  • Strong organizational, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in retail management software, POS systems, and Microsoft Office Suite.
What We Offer

We offer a competitive salary range of CHF 80,000 - 100,000 per annum, depending on experience. This is a full-time position, and we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that only shortlisted candidates will be contacted for an interview.



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