Store Director
vor 3 Wochen
As a Store Director, you will oversee all aspects of our Flagship Store in Zürich, handling store operations, customer experience, and team management. Key responsibilities include leading a team of Sales Associates, developing their skills, driving sales performance, and maintaining high standards of service and presentation.
Key Responsibilities:
- Hiring and training in cooperation with HR
- Team development and scheduling
- Ensuring team wellbeing and managing cases
Sales & Profitability:
- Achieving sales targets and analyzing sales data
- Tracking key sales metrics
Operational Excellence:
- Managing inventory and orders
- Ensuring store maintenance and compliance
- Preventing losses and ensuring safety at the loading point
Customer Service:
- Resolving complaints and using feedback for improvements
- Ensuring high standards in store presentation
Event Planning:
- Planning and executing events to drive traffic and sales
- Coordinating with marketing and other departments
Industry Awareness:
- Staying informed about watch industry trends and innovations
- Implementing new practices to maintain competitiveness
Requirements:
- Degree in Business Administration, Retail Management, Marketing, or related field preferred
- Proven senior retail management experience
- Demonstrated leadership and team management skills
- Strong track record in driving sales and achieving targets
- Experience in store operations, inventory management, and customer service
- Exceptional customer service commitment and sales skills
- Strong organizational, problem-solving, and decision-making abilities
- Excellent communication and interpersonal skills
- Proficiency in retail management software, POS systems, and Microsoft Office Suite
Company:
Gi Group SA
Job Type:
Full-time
Experience:
3+ years
Skills:
Retail Management, Team Management, Customer Service, Sales, Inventory Management, Event Planning
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