Retail Channel Director
Vor 5 Tagen
We are seeking a highly skilled Retail Channel Director to oversee and drive the Retail channel strategy deployment, ensuring consistency, effectiveness, and excellence within the channel.
The ideal candidate will be responsible for developing and implementing a comprehensive Retail channel roadmap, aligning with our Omnichannel strategy and business goals. This includes managing roadmap implementation to ensure commercial readiness and sustainability, supporting Store Productivity/Profitability framework across markets and teams.
Responsibilities- Develop and implement a comprehensive Retail channel roadmap covering Monobrand Swarovski Retail (Directly Operated Stores), Flagship Stores, Outlets, and Shop-in-Shop formats.
- Manage roadmap implementation to ensure commercial readiness and sustainability, supporting Store Productivity/Profitability framework across markets and teams.
- Elevate Retail channel operations by establishing global retail operating processes and guidelines, ensuring compliance, and empowering Retail Staff.
- Identify trends, technology, and best practices for Omnichannel Management to capitalize on opportunities.
- Ensure consistent execution of Central guidelines across retail markets for seamless omnichannel customer experience.
- Drive operational excellence and digitalization in retail operations to increase sales, profit, and store productivity.
- Define Retail KPI targets to monitor performance, identify improvement areas, and make recommendations.
We are looking for a unique and amazing talent who brings along the following:
- University degree/Education, preferably in a relevant field.
- Approx. 5-8 years of professional experience in a commercial role within an international retail/luxury environment.
- Strong functional retail expertise.
- Excellent analytical and problem-solving skills.
- Exceptional lateral leadership abilities, and a broad understanding of marketplace dynamics, the competitive retail landscape, and consumer/retail/tech trends.
- Team orientation, and ability to work effectively with all levels of the organization.
You can expect a range of benefits, including:
- Swarovski products discounts.
- Full coverage of accident insurance.
- Attractive pension fund conditions.
- Subsidized public transportation or free parking.
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, we design, manufacture, and sell the world's finest crystal, gemstones, Swarovski Created Diamonds, and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Our global reach spans approximately 2,400 stores and 6,700 points of sales in around 140 countries, employing over 18,000 people. As a responsible company, we prioritize sustainability measures across our value chain, emphasizing circular innovation, diversity, inclusion, and self-expression, as well as philanthropic work through the Swarovski Foundation.
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