Zurich Store Leadership Position
vor 4 Wochen
Job Summary
We are seeking a highly skilled and experienced Store Manager to lead our prestigious flagship boutique in Zurich. As a Brand ambassador, you will be responsible for maximizing the overall brand image, client experience, and store productivity in various areas such as sales, operations, and after-sales services for high-end jewelry, watches, and accessories.
Key Responsibilities
- Lead the store team to deliver a unique and memorable client experience, providing luxury service on any occasion.
- Motivate the store team to engage with clients beyond in-store transactions and foster an omnichannel mindset.
- Ensure the team's expertise in product knowledge, storytelling, and selling skills.
- Guarantee the best team adoption and understanding of all digital tools.
- Facilitate new omnichannel client journeys, promoting client services offered within the Maison.
- Transform the success factors of in-store client experience to remote modes.
- Set a clienteling store strategy in alignment with the Maison's strategy to develop client engagement and loyalty across all touchpoints.
- Demonstrate the ability to recruit clients by leveraging local networks and cultivating key industry-related relationships.
Requirements
- 10 years of experience in a similar position within a high-end luxury boutique.
- Expertise in retail store operations and sales techniques.
- Extensive knowledge of marketing, media, and merchandising.
- Fluency in English and proficiency in German, Italian, or French.
About Bulgari
Bulgari is a renowned luxury brand founded in 1884, known for its Italian excellence and audacious designs. As a part of the LVMH group, we have expanded our offerings to include accessories, perfumes, and luxury resorts. We are committed to excellence, enthusiasm, and passion in everything we do.
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