Zurich Store Leadership Position

vor 4 Wochen


Zürich, Zürich, Schweiz Bulgari Vollzeit

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our prestigious flagship boutique in Zurich. As a Brand ambassador, you will be responsible for maximizing the overall brand image, client experience, and store productivity in various areas such as sales, operations, and after-sales services for high-end jewelry, watches, and accessories.

Key Responsibilities

  • Lead the store team to deliver a unique and memorable client experience, providing luxury service on any occasion.
  • Motivate the store team to engage with clients beyond in-store transactions and foster an omnichannel mindset.
  • Ensure the team's expertise in product knowledge, storytelling, and selling skills.
  • Guarantee the best team adoption and understanding of all digital tools.
  • Facilitate new omnichannel client journeys, promoting client services offered within the Maison.
  • Transform the success factors of in-store client experience to remote modes.
  • Set a clienteling store strategy in alignment with the Maison's strategy to develop client engagement and loyalty across all touchpoints.
  • Demonstrate the ability to recruit clients by leveraging local networks and cultivating key industry-related relationships.

Requirements

  • 10 years of experience in a similar position within a high-end luxury boutique.
  • Expertise in retail store operations and sales techniques.
  • Extensive knowledge of marketing, media, and merchandising.
  • Fluency in English and proficiency in German, Italian, or French.

About Bulgari

Bulgari is a renowned luxury brand founded in 1884, known for its Italian excellence and audacious designs. As a part of the LVMH group, we have expanded our offerings to include accessories, perfumes, and luxury resorts. We are committed to excellence, enthusiasm, and passion in everything we do.



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