Experience Retail Leader for Watch Store

vor 6 Stunden


Zürich, Zürich, Schweiz Gi Group SA Vollzeit
Job Title:

Flagship Store Manager

About the Role:

We are seeking an experienced retail leader to manage our flagship store in Zürich. As a Flagship Store Manager, you will oversee all aspects of the store, including operations, customer experience, and team management.

Responsibilities:
  • Leadership & Team Management:
    • Hiring and training sales associates in cooperation with HR
    • Team development and scheduling
    • Ensuring team well-being and managing cases
  • Sales & Profitability:
    • Achieving sales targets and analyzing sales data
    • Tracking key sales metrics
  • Operational Excellence:
    • Managing inventory and orders
    • Ensuring store maintenance and compliance
    • Preventing losses and ensuring safety at the loading point
  • Customer Service:
    • Resolving complaints and using feedback for improvements
    • Ensuring high standards in store presentation
  • Event Planning:
    • Planning and executing events to drive traffic and sales
    • Coordinating with marketing and other departments
  • Industry Awareness:
    • Staying informed about watch industry trends and innovations
    • Implementing new practices to maintain competitiveness
Requirements:
  • Degree in Business Administration, Retail Management, Marketing, or related field preferred
  • Proven senior retail management experience
  • Demonstrated leadership and team management skills
  • Strong track record in driving sales and achieving targets
  • Experience in store operations, inventory management, and customer service
  • Exceptional customer service commitment and sales skills
  • Strong organizational, problem-solving, and decision-making abilities
  • Excellent communication and interpersonal skills
  • Proficiency in retail management software, POS systems, and Microsoft Office Suit
Benefits:

This role offers a competitive salary and benefits package. Estimated annual salary: CHF 120,000 - CHF 150,000, depending on experience.



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