Experienced Retail Leader for High-End Watch Store
vor 1 Tag
We are seeking an experienced and skilled Flagship Store Manager to lead our high-end watch store in Zürich. As a key member of our team, you will be responsible for overseeing all aspects of the store, from operations to customer experience.
Key Responsibilities- Leadership & Team Management:
- Hiring and training sales teams in cooperation with HR
- Developing and scheduling teams for optimal performance
- Ensuring team well-being and managing cases effectively
- Sales & Profitability:
- Achieving sales targets and analyzing sales data to drive growth
- Tracking key sales metrics to inform business decisions
- Operational Excellence:
- Managing inventory and orders efficiently
- Ensuring store maintenance and compliance with industry standards
- Preventing losses and ensuring safety at the loading point
- Customer Service:
- Resolving complaints and using feedback to improve services
- Ensuring high standards in store presentation and customer experience
- Event Planning:
- Planning and executing events to drive traffic and sales
- Coordinating with marketing and other departments to maximize impact
- Industry Awareness:
- Staying informed about watch industry trends and innovations
- Implementing new practices to maintain competitiveness
- Degree in Business Administration, Retail Management, Marketing, or related field preferred
- Proven senior retail management experience
- Demonstrated leadership and team management skills
- Strong track record in driving sales and achieving targets
- Experience in store operations, inventory management, and customer service
- Exceptional customer service commitment and sales skills
- Strong organizational, problem-solving, and decision-making abilities
- Excellent communication and interpersonal skills
- Proficiency in retail management software, POS systems, and Microsoft Office Suite
Estimated salary: CHF 80,000 - CHF 120,000 per year, depending on experience.
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