Customer Success Liaison Specialist

Vor 3 Tagen


Zürich, Zürich, Schweiz MINT Digital Services AG Vollzeit

At MINT Digital Services AG, we are looking for an experienced Customer Relations Manager to join our team. This is a full-time position with attractive employment conditions and above-average social benefits.

About the Job

The successful candidate will be responsible for managing customer expectations, anticipating their needs, and building strong relationships with new and existing customers. The role involves coordinating internally to resolve customer queries, ensuring internal and external documentation is up-to-date, and testing business intelligence tools in conjunction with the IT department.

About You

We are looking for someone with excellent communication skills at all levels, who is able to give clear instructions with deadlines in an effective and respectful manner. Fluency in written and spoken English is essential, and experience in the music industry (music publishing, record label, or licensing at DSP) is a big plus. Familiarity with music industry rightsflow and song royalty tracking would also be beneficial.

About the Role
  • Salary: €45,000 - €55,000 per year, depending on experience
  • Benefits: Flexible working hours, option to work from home, attractive employment conditions, and above-average social benefits

This is a challenging but rewarding role that offers the opportunity to shape the future of MINT Digital Services. If you have a customer-centric mindset, are able to anticipate customer needs, and possess excellent communication skills, we encourage you to apply.



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