Senior Customer Success Manager
vor 1 Woche
About the Role:
We at Mimacom AG are seeking a highly skilled Senior Customer Success Manager to join our team in Zurich. As a key member of our Digital Product Engineering service line, you will play a vital role in ensuring the success of our clients and driving digital transformation at leading companies.
Your Key Responsibilities:
- You will serve as the central link between our clients and our teams, guiding them through the planning and implementation of their digital transformation projects.
- As a Customer Success Manager, you will advise our clients on the development and realization of their digitalization strategies, focusing on building and maintaining long-term, trusting client relationships.
- You will identify and leverage business opportunities to expand existing customer relationships and maximize customer success.
- You will maintain close communication with project leadership and support client projects through your advisory role, ensuring the successful execution of projects and strengthening long-term relationships.
Requirements:
- You will have at least 10 years of experience in Customer Success, Account Management, Project Management, or a similar role in Digital Product Engineering, software development, or IT consulting.
- A proven track record of managing a portfolio of complex customer relationships, ideally in custom software development or process automation, is essential.
- Technical understanding of custom software projects and the ability to convey technical concepts clearly is an advantage.
- You will be fluent in German and English, with excellent communication and analytical skills.
What We Offer:
- Impact: You will make a difference and drive digital transformation at leading companies, maximizing customer success and fostering sustainable relationships.
- Close Collaboration with Management: You will work closely with our management team, providing valuable insights that will strategically develop our customer strategy and service portfolio.
- Career Development & Training: Personal development is our focus, offering tailored career paths, workshops, conferences, certifications, and much more.
- Additional Benefits: 25 days of vacation per year (up to 30 depending on length of service), hardware budget, workation opportunities, a monthly communication allowance, and offices in the centers of Bern, Zurich, and Lausanne.
Please note that this position is associated with a special position of trust and that we therefore request an extract from the criminal record and/or debt enforcement register from you in the further course of the application process.
-
Customer Success Manager DACH
vor 2 Monaten
Zürich, Zürich, Schweiz Nexthink VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer adoption and retention, ensuring that our customers achieve their desired outcomes from our solutions.Key ResponsibilitiesDevelop and execute comprehensive customer success...
-
Customer Success Manager DACH
vor 4 Wochen
Zürich, Zürich, Schweiz Nexthink VollzeitJob Description:Nexthink is a leader in digital employee experience management software. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges, create productive workplaces, and deliver happy employees in the digital workplace.This role is to...
-
Customer Success Manager DACH
vor 1 Monat
Zürich, Zürich, Schweiz Nexthink VollzeitJob DescriptionNexthink is a leading provider of digital employee experience management software. As a Customer Success Manager, you will play a critical role in driving growth and customer retention in Central Europe.Key ResponsibilitiesDevelop and execute comprehensive customer success plans to ensure adoption and value realization of Nexthink...
-
Customer Success Manager
vor 2 Monaten
Zürich, Zürich, Schweiz Nexthink VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Nexthink. As a key member of our Technical Services team, you will be responsible for driving the adoption of our innovative solutions and ensuring customer success in Central Europe.Key ResponsibilitiesDevelop and execute comprehensive customer success plans that...
-
Customer Success Manager
vor 1 Woche
Zürich, Zürich, Schweiz GreenTime SA VollzeitCompany OverviewGreenTime is a pioneering FoodTech company headquartered in Switzerland, revolutionizing employee catering through smart fridges strategically located across the country. Our innovative approach offers a diverse range of fresh meals, snacks, and beverages, ensuring a delightful dining experience for all clients.As the second-largest provider...
-
Customer Success Manager DACH
vor 4 Wochen
Zürich, Zürich, Schweiz Nexthink VollzeitJob DescriptionNexthink is the leader in digital employee experience management software. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges, create productive workplaces, and deliver happy employees.Key ResponsibilitiesAlign with...
-
Verkaufsführer im Customer Success
vor 3 Wochen
Zürich, Zürich, Schweiz The Adecco Group VollzeitBeschreibung der RolleWir suchen einen erfahrenen Verkaufsführer, der unsere B2B-Kunden erfolgreich betreut und neue Kunden gewinnt. Als Sales Leader im Customer Success bist du verantwortlich für die Leitung eines kleinen Teams und die erfolgreiche Zusammenarbeit mit unseren Kunden.VerantwortlichkeitenLeitung eines kleinen Teams von drei Customer Success...
-
Customer Success Manager
vor 1 Woche
Zürich, Zürich, Schweiz GreenTime SA VollzeitGreenTime SA, a young FoodTech company, is looking for a Customer Success Manager to join our team in Zurich. As the second largest provider of fresh food via smart fridges in Switzerland, we are expanding into the Swiss-German market and need a dedicated professional to help us achieve our ambitious growth objectives. The successful candidate...
-
Customer Success Manager
vor 4 Wochen
Zürich, Zürich, Schweiz Wemolo GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Wemolo GmbH. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
-
Customer Success Advocate
vor 1 Woche
Zürich, Zürich, Schweiz PastaHR VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Advocate to join our team at PastaHR. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.The ideal candidate will possess excellent communication and problem-solving skills, with the...
-
Customer Success Professional
vor 11 Stunden
Zürich, Zürich, Schweiz Skribble VollzeitGrow with Us: Become a Key Player in Customer SuccessAre you an ambitious professional seeking to make a meaningful impact in the fast-paced world of e-signing technology? We're looking for a seasoned Customer Success Manager to join our dynamic team at Skribble. As a key player, you'll have the opportunity to drive growth, foster strong relationships, and...
-
Customer Success Manager PropTech B2B SaaS
vor 1 Monat
Zürich, Zürich, Schweiz Spacewise Vollzeit{"title": "Customer Success Manager", "description": "Customer Success ManagerAt Spacewise, we're revolutionizing the way commercial landlords manage, market, and rent their portfolios and spaces online. As a Customer Success Manager, you'll be at the heart of our operations, ensuring our platform runs smoothly every day.Key Responsibilities:Account...
-
Senior Business Development and Customer Success Specialist
vor 10 Stunden
Zürich, Zürich, Schweiz Wemolo GmbH VollzeitOverviewWelcome to Wemolo GmbH, a forward-thinking company that empowers innovation and personal growth. We are seeking a highly motivated Senior Business Development and Customer Success Specialist to join our team.Salary and BenefitsThe estimated salary for this position is between 80,000 EUR and 120,000 EUR per year, depending on experience and...
-
Customer Success Manager
vor 4 Wochen
Zürich, Zürich, Schweiz Wemolo VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Wemolo. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
-
Customer Success Manager
vor 2 Monaten
Zürich, Zürich, Schweiz Nexthink VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Nexthink. As a key member of our Technical Services team, you will be responsible for driving the adoption of our innovative solutions and ensuring customer success in Central Europe.Key ResponsibilitiesDevelop and execute comprehensive customer success plans that...
-
Customer Success Manager
vor 4 Wochen
Zürich, Zürich, Schweiz Wemolo GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Wemolo GmbH. As a key member of our customer success team, you will be responsible for supporting the onboarding and implementation of our camera system in the parking lots of our B2B customers.Key ResponsibilitiesDevelop and execute customer success...
-
Customer Success Manager
vor 3 Wochen
Zürich, Zürich, Schweiz Wemolo GmbH VollzeitAs a Customer Success Manager, you will play a key role in the implementation and development of our camera system in parking lots. Your primary responsibility will be to provide structured support to B2B customers during the onboarding process, ensuring their smooth transition to our system.Key ResponsibilitiesDevelop and implement customized onboarding...
-
Customer Success Manager
vor 4 Wochen
Zürich, Zürich, Schweiz Wemolo GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Wemolo GmbH. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesOnboard new customers and provide structured support for the implementation of our camera...
-
Customer Success Champion
vor 1 Woche
Zürich, Zürich, Schweiz PastaHR VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Success Champion to join our team at PastaHR. In this role, you will be responsible for ensuring our customers achieve their desired outcomes and have a seamless experience with our platform.Key ResponsibilitiesCaptain the Customer Success Ship: Take ownership of the Customer Success...
-
Customer Success Champion
vor 4 Wochen
Zürich, Zürich, Schweiz PastaHR VollzeitWe are seeking a Customer Success Champion to join our team at PastaHR. As a Customer Success Champion, you will be responsible for guiding our customers through their journey with us, from onboarding to exploring new features and expanding their usage.Key Responsibilities:Captain the Customer Success Ship: Take full ownership of the Customer Success...