Customer Success Trainee

vor 3 Wochen


Zürich, Zürich, Schweiz HotelCard AG Vollzeit

Wir suchen einen motivierten Trainee für den Bereich Customer Success, der sich für die Hotellerie und das Reisen begeistert. Du wirst Teil eines jungen Teams und hast die Möglichkeit, Projekte selbständig zu übernehmen.

Als Trainee wirst du mitverantwortlich für eine unvergessliche Customer Experience und unterstützt uns bei folgenden Projekten:

  • Optimierung verschiedener Touch Points im Customer Lifecycle
  • Beratung und Unterstützung bestehender und neuer Kunden
  • Identifikation und Analyse von Kundenbedürfnissen (Voice of the Customer)
  • Enge Zusammenarbeit mit IT & Hotel Sourcing zur Verbesserung der User Experience
  • Projektarbeit in den Bereichen Mitgliedermarketing, Hotel Sourcing, Product Management
  • Aktive Überarbeitung, Verbesserung und Mitgestaltung im Bereich Content

Wir bieten ein spannendes, abteilungsübergreifendes Traineeship an mit Schwerpunkt in den Bereich Customer Success sowie weiteren Tätigkeiten in den Bereichen wie IT Product und Marketing.

Als Trainee bei HotelCard wirst du:

  • Kommunikativ und sprichst idealerweise mehrere Landessprachen
  • Ein Allrounder und Teamplayer
  • Ein echter Teamplayer und möchtest gemeinsam etwas bewegen

Wir bieten ein Praktikum in Zürich an und freuen uns auf deine Bewerbungsunterlagen in elektronischer Form.



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