Aktuelle Jobs im Zusammenhang mit Strategic Customer Success Lead - Zürich, Zürich - PastaHR
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Strategic Customer Success Lead
vor 2 Monaten
We are seeking a highly motivated and results-driven Strategic Customer Success Lead to join our team at PastaHR.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and drive business growth through strategic partnerships.
Salary: $80,000 - $120,000 per annum (depending on experience)
About UsPastaHR is a rapidly growing startup that provides innovative HR solutions to businesses of all sizes. Our mission is to empower organizations to achieve their full potential by delivering exceptional customer experiences.
Responsibilities- Develop and execute comprehensive customer success strategies to drive retention, upsell, and cross-sell opportunities
- Build and maintain strong relationships with key customers to understand their needs and provide tailored solutions
- Collaborate with internal stakeholders to ensure seamless delivery of products and services
- Identify and capitalize on new business opportunities through strategic partnerships and alliances
- Monitor and analyze customer satisfaction metrics to inform product development and improve overall customer experience
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum 3 years of experience in customer-facing roles, preferably in a startup environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Ability to work in a fast-paced environment and adapt to changing priorities
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools