Strategic Business Growth Expert for German Speaking Markets

vor 20 Stunden


Zürich, Zürich, Schweiz Salesforce Vollzeit
Unlock Customer Success with Salesforce

We are seeking a highly skilled Senior Customer Success Area Lead, German speaking to drive strategic growth and retention in our German-speaking markets. As a trusted advisor, you will forge deep relationships with our customers, leveraging your expertise to deliver exceptional value and business outcomes.

Our ideal candidate possesses a strong background in sales and customer success, preferably within the SaaS landscape. They have a proven track record of cultivating high-level relationships, navigating complex discussions, and driving alignment among stakeholders. Proficiency in Salesforce's product suite is essential, as well as expertise in at least one line of business or specific industry sector.

With a keen understanding of the nuances of customer success, you will orchestrate alignment between account information, sales leaders, and investment goals. You will consistently review and link investment options to meaningful metrics, advocating for sales engagement on pivotal initiatives. Your ability to leverage data to inform priorities and communicate impact will be invaluable in ensuring the highest returns on investment.

This role plays a critical part in strategizing, prioritizing, and enhancing internal relationships; ensuring our customers receive the support they need to succeed with Salesforce by working internally with the right teams at the right time. If you believe in business as the greatest platform for change and in companies doing well and doing good, this opportunity may be the perfect fit for you.



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