Business Development Manager

Vor 5 Tagen

Zug, Zug, Schweiz IWG plc Vollzeit
About the Role

We are seeking a highly motivated and experienced Business Development Manager to join our team at IWG plc. As a Community Sales Manager, you will be responsible for driving business growth and delivering exceptional customer experiences in our business centers.

Key Responsibilities
  • Operational responsibility of the site, ensuring seamless day-to-day operations and maintaining high standards of customer satisfaction.
  • Technical leadership of the center team, providing guidance and support to ensure the delivery of excellent customer service.
  • Ensuring the center standard is met, minimizing accounts receivable, and developing opportunities for additional business or services.
  • Providing customer support, handling customer complaints, and escalating serious issues to the responsible manager.
  • Organizing and coordinating events and community activities to foster a positive and productive work environment.
  • Handling all operational and administrative customer and center issues, ensuring prompt and effective resolution.
  • Communicating with landlords, suppliers, and internal departments to ensure seamless operations and customer satisfaction.
Requirements
  • Successfully completed vocational training or equivalent experience.
  • Excellent knowledge of German, French, and English languages, both written and spoken.
  • Strong organizational, team-oriented, and communication skills.
  • A high degree of independence, initiative, and flexibility.
  • A sense of responsibility and service-oriented action.
What We Offer

We offer a dynamic and challenging work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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