Senior Business Development Manager

vor 2 Monaten

Zug, Zug, Schweiz PSI Vollzeit

About PSI

PSI is a leading Contract Research Organization (CRO) providing services to the healthcare industry.

Job Description

We are seeking a highly skilled Business Development Director to join our team. As a Business Development Director, you will be responsible for identifying and pursuing new business opportunities within our existing and potential customer base.

Key Responsibilities

  • Actively prospect and leverage potential new business opportunities within our customer base.
  • Cultivate strong, long-term relationships with key decision-makers within our customers and develop deep knowledge of their organization.
  • Analyze potential opportunities and develop detailed business plans and sales strategies for each customer.
  • Identify and respond to customer needs in order to define potential PSI opportunities.
  • Work with our Operations team to identify sales teams and prepare presentations. Educate team participants in customer culture, operational needs/methods, and sales techniques needed to close the sale.
  • Lead the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation.
  • Coordinate with our Proposal Development Group to develop proposals and Operations to finalize strategy and pricing.
  • Handle follow-up related to the sales and facilitate completion of contractual documents.
  • Ensure appropriate hand-off to project teams by transferring knowledge on customer needs and expectations.
  • Share customer strategies and sales plans with Project Directors/Managers.
  • Coordinate with Project Managers/Directors and Operations to escalate and quickly address customer issues/concerns.
  • Seek input from Project Managers/Directors to proactively address Changes in Scope, new opportunities, or customer dissatisfaction.
  • Work with Project Manager/Director and Operations to ensure Changes in Scope (CIS's) are appropriately negotiated with the customer.
  • Maintain high visibility within customer organizations.
  • Monitor customer satisfaction through regular formal and informal surveys.
  • Coordinate with Project Managers/Directors to ensure customer needs are being met and address concerns/issues in a timely manner.
  • Review proposals and analyze requests for proposals and protocols.
  • Attend industry events, set up meetings at events, and perform follow-up with potential clients.
  • Act as a liaison between Bay Area clients and Operations on an as needed basis.

Requirements

  • University degree in health sciences or an equivalent combination of education, training, and experience.
  • Demonstrable competency in sales or business development preferably for a Contract Research Organization or company providing services to the healthcare industry.
  • 3-5 years of business development experience in the CRO sales arena.
  • Working proficiency with Salesforce.
  • Strong communication, collaboration, problem-solving, and time management skills.
  • Capable and willing to travel.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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