Office Experience Manager
Vor 5 Tagen
About CBRE GWS GmbH
CBRE Global Workplace Solutions (GWS) is a leading provider of integrated facility management services. With over 60,000 employees worldwide, we offer comprehensive solutions for clients across various industries.
In Switzerland, our GWS division provides technical, infrastructural, and commercial facility management services to clients from diverse sectors. Our growing Facility Management organization at a client in Zurich seeks an experienced Office Experience Manager.
Job Description:- Welcome visitors to the client offices, providing professional support where required to customers, visitors, staff, and external third-party contractors.
- Provide day-to-day operational office coordination.
- Offer first-level support to employees for AV, IT, and office-related topics.
- Oversee mailroom activities, including incoming and outgoing letters, track activity, and courier services.
- Collaborate with the Area Facilities Manager on health and safety compliance, including work permits, BCP, risk assessments, and accident reporting.
- Work closely with handymen or technicians to ensure smooth daily operations.
- Coordinate Switchboard activity, handling inbound and outbound calls according to client procedures.
- Perform general office administration and inventory tasks as required.
Person Specification/Requirements:
- Previous experience in office management, front-of-house, reception, or customer-facing roles (essential).
- Strong administrative and communication skills.
- Good working knowledge of Microsoft Office packages and IT literacy.
- Numerical skills and some financial acumen.
- Excellent accuracy and attention to detail.
- Fluent German is a must; French and English basic verbal knowledge also required.
What We Can Offer:
- Regional and international development opportunities in a fast-growing company.
- A wide range of internal and external training opportunities.
- Working for a global player in the service sector with well-known customers from a multinational environment.
- Good general conditions, including at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution.
The estimated salary for this position is around €55,000 - €65,000 per annum, depending on qualifications and experience. Please note that this is an estimate based on market rates and may vary.
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