Customer Happiness Team
vor 1 Monat
SuisseMaids® | Maids services. No Estimate, Quotation or Internal Inspection is necessary. The clients tells us how many m² his house is. Pick a time that fits his schedule, book his cleaning, and take the rest of the day. - We make his house shine and sparkles
We are a more upscale high quality home cleaning business.
We are looking for talented customer service experts to grow SuisseMaids® together.
The type of people who can think for themselves, solve problems and make customers happy. This job is work from home, so you will also need to be able to manage your own time and complete tasks.
Tasks
You will be responsible not only for helping customers, but also the teams that serve them. Set expectations, resolve issues and provide excellent feedback to the team.
**Requirements**:
- Be independent
- Be able to quickly establish a relationship over the phone
- Solve problems intelligently and creatively
- Go above and beyond to make customers happy no matter what
- Take notes on customer conversations and communicate them
- Have great written and verbal communication skills
- Know the basic functions of a computer and a smartphone
- Make an appointment and make sales
- Make a good first impression with the customer
- Make customers happy, whether it's sending a happy birthday card or refunding
- Detect if a customer may possibly cause problems later
- You have previous sales or customer service experience.
- Available to work some Saturdays
**Benefits**:
- Attractive salary, depending on your experience
- Declared and assured employment
- Discounts with our business partners
SuisseMaids® | Customer Happiness Team.
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