Industry Representative
Vor 7 Tagen
**Career Area:**:Marketing / Sales / Product Support
**Job Description**:
The key role of this assignment is to move from learning and assisting others to fully contributing within an industry.
The incumbent hones skills as a sales liaison among dealers, customers and other Caterpillar personnel. Also becomes increasingly familiar with the company’s processes, systems and methodologies.
**Primary roles of the incumbent include**:
- Counseling dealers in developing increased human performance capability; providing guidance on existing and potential customer service issues and improvement measures within one industry; assisting dealers on forecast, sales strategy planning and sales techniques
- Supporting rollout of new products (e.g., products, parts, customer service agreements, other service products)
- Analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers
- Assisting dealers with business planning within one industry; helping to create and promote programs that increase sales while maximizing price realization; and continuing to develop required proficiency level in the specified foundation competencies and skills.
- Individuals in this position must understand customer/dealer market and needs and build an understanding of how and why decisions are made within their work group and organization.
- Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from gaining experience in the assigned industry, developing communication and people relationship skills, improving problem solving techniques, building business skills, enhancing use of Caterpillar systems and developing leadership abilities.
- Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.
- Incumbents at this level should be exhibiting competencies at the 3 or 4 proficiency level as defined in the Global Job Profiles.
**BACKGROUND/EXPERIENCE**:
This position requires a Bachelors degree or equivalent experience.
Incumbents usually have had 1 to 2 years prior experience in field assignments and show the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. Incumbents will have demonstrated the ability to work on increasingly more complex assignments
**Additional Information**:
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
- A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here.
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