Customer Success Advocate

Vor 3 Tagen


Zürich, Zürich, Schweiz EF Education First Gruppe Vollzeit
About the Role

We are seeking a highly skilled Customer Success Engineer to join our team at EF Education First Gruppe. As a key member of our Signum division, you will be responsible for ensuring our customers get the most out of our products and services.

As a Customer Success Engineer, you will work closely with our engineering team and internal customers to deliver exceptional support and training. Your primary focus will be on helping customers integrate and configure our products to meet their business needs.

You will also be responsible for communicating new features to the business through clear documentation, tutorials, presentations, and workshops. Additionally, you will conduct technical training sessions to ensure users understand the features and functionalities of our products.

Main Responsibilities:
  • Helping customers achieve success with our products and services
  • Providing expert support and training to internal customers
  • Communicating new features and product updates to the business
  • Conducting technical training sessions to enhance user understanding

If you have a passion for delivering exceptional customer experiences and are eager to take on new challenges, we encourage you to apply for this exciting opportunity.



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