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Customer Success Manager
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Customer Success Manager
vor 3 Wochen
Zürich, Zürich, Schweiz Wemolo VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Wemolo. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
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Customer Success Manager
vor 2 Monaten
Zürich, Zürich, Schweiz Nexthink VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Nexthink. As a key member of our Technical Services team, you will be responsible for driving the adoption of our innovative solutions and ensuring customer success in Central Europe.Key ResponsibilitiesDevelop and execute comprehensive customer success plans that...
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Customer Success Manager
vor 3 Wochen
Zürich, Zürich, Schweiz Wemolo GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Wemolo GmbH. As a key member of our customer success team, you will be responsible for supporting the onboarding and implementation of our camera system in the parking lots of our B2B customers.Key ResponsibilitiesDevelop and execute customer success...
Customer Success Manager
vor 2 Monaten
We are seeking a highly skilled Customer Success Manager to join our team at Wemolo GmbH. As a key member of our customer-facing team, you will be responsible for ensuring the successful implementation and ongoing support of our camera system in parking lots.
Key Responsibilities- Onboard new customers and provide structured support for the implementation of our system
- Develop and enable customers to become experts in our product, providing advice on the best possible use of our system
- Provide expert advice on parking processes to ensure customer satisfaction
- Collaborate with internal departments and customers to ensure successful project delivery
- Continuously optimize our processes through automation of individual work steps
- Fluency in Swiss German and business fluency in French, with additional language skills an advantage
- Successfully completed studies in economics, social sciences, or natural sciences, or comparable commercial training
- At least 2 years of professional experience in customer service, customer success, or account management, ideally in a B2B software environment
- Strong customer and service orientation, as well as a convincing appearance
- Confident handling of G-Suite, Outlook, Microsoft tools, or similar, and initial experience with CRM tools an advantage
- Flexibility in our working model, allowing you to customize your working rhythm
- Opportunities for workation in inspiring places
- Job security through our profitable business model
- Profit sharing through our Virtual Stock Option Plan (VSOP)
- Measurable targets through our OKRs
- Regular team events and OKR parties
- Equipment and dress code flexibility
We value diversity and inclusion, and welcome applicants from all backgrounds. If you are passionate about customer success and have the skills and experience we are looking for, we encourage you to apply.
