B2B Customer Experience-Sales Intern Program

vor 7 Stunden

Lausanne, Schweiz Batgroup Vollzeit

Are you passionate about making a positive impact in the world? Do you want to work for a company that values collaboration, innovation, and community? Batmaid is seeking talented and ambitious people to join our Internship Program and help us achieve our objective of Fighting the Black Market

Here at Batgroup our objective is to become the global leader provider of the “well-being at home” with high-quality cleaning services. With 150 employees and more than 4,000 Trusted Professional Cleaning Agents, headquartered in Switzerland and expanding across Europe, we are making that a reality. Batgroup was created to reinforce our primary mission: the fight against the Black Market and ensuring that cleaning industry workers have the coverage and insurances they deserve. Within Batgroup, we provide a variety of identities, allowing a large assortment of services from booking a cleaning through Batmaid to hiring a house cleaning employee through Batsoft.

About our program:

As an Internship Program participant at Batmaid, you'll be directly involved in day-to-day operations, working with professionals and gaining first-hand experience of our business.

Alongside on-the-job learning, you'll receive training on trade markets, our products, and other core business topics. You will work alongside experienced professionals, receive mentorship and coaching, and contribute to meaningful projects that make a real difference for our business.

What you will see during our Internship Program:

Customer Experience: Provide our customers with the highest level of service and support by analyzing customer feedback and making recommendations to improve the customer experience.

Agent Experience: Help equip our Cleaning Staff with the tools, resources, and support they need to be successful. You will have the opportunity to develop and implement training programs, improve communication channels, and identify opportunities to increase agent retention and satisfaction.

Sales (B2B): Help develop and execute sales and marketing campaigns to drive customer acquisition. Move solid leads through the funnel, arrange in-person meetings, emails, or phone calls, and manage accounts and clients during their lifecycle with the company, including the implementation of our services as well as general daily operations.

This is what makes you successful:
  • You are a Bachelor or Master student or recent graduate from any academic background.
  • You are an innovative quick learner who thrives in a fast-paced, agile, and rapidly growing company.
  • You have an entrepreneurial mindset and take ownership of individual tasks.
  • You want to grow professionally and personally.
  • You want to work in an international and multicultural setting.
  • You speak English at a minimum C1 level.
  • You speak French at a minimum C1 level for a Lausanne-based participation.
  • You may have further language skills that add to our valued diversity.
  • Programme duration: 6 months.
  • Programme location: Lausanne.
  • Start date: between February and March 2025.
What can you expect?
  • Full-time opportunity.
  • Your chance to gain real work experience from day one, with guidance from a dedicated manager.
  • A supportive environment that fosters learning, growth, and personal development.
  • An opportunity to develop unique skills that set you apart.
  • Be part of a vibrant team of young and diverse professionals, bringing dynamism to the workplace.
#J-18808-Ljbffr

  • B2B Marketing Manager

    Vor 7 Tagen

    Lausanne, Schweiz IMD Vollzeit

    Job description:About IMDFounded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzhen. We strive to be the trusted learning partner of choice for ambitious individuals and...

  • B2B Marketing Manager

    Vor 3 Tagen

    Lausanne, Schweiz IMD International Vollzeit

    Founded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzhen.We strive to be the trusted learning partner of choice for ambitious individuals and organizations worldwide. Our...

  • Customer Experience Manager B2B

    Vor 3 Tagen

    Lausanne, Schweiz FELFEL - good food at work Vollzeit

    **Tu aimes le contact humain ?** Dans notre équipe Success, nous veillons à ce que tous nos clients B2B soient heureux et satisfaits de leurs services FELFEL et Gavetti ! **TON IMPACT**: Encore un nouveau poste ouvert dans l'équipe Corporate Partnerships chez FELFEL : notre développement est tel que nous embauchons de nouveaux talents tous les mois !...

  • Sales Intern

    vor 16 Stunden

    Lausanne, Schweiz Too Good To Go International Vollzeit

    At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste. As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. Our community of over 71 million users has saved more than 193 million meals from going to waste across 17 countries - but...

  • Customer Experience Manager B2B

    Vor 3 Tagen

    Lausanne, Schweiz FELFEL AG Vollzeit

    Tu aimes le contact humain ? Dans notre équipe Success, nous veillons à ce que tous nos clients B2B soient heureux et satisfaits de leurs services FELFEL et Gavetti ! **TON IMPACT** Encore un nouveau poste ouvert dans l'équipe Corporate Partnerships chez FELFEL : notre développement est tel que nous embauchons de nouveaux talents tous les mois! : ) En...

  • Customer Engagement Manager

    Vor 2 Tagen

    Lausanne, Schweiz ELCA Vollzeit

    Critères de l'offre Description du poste Role Anchor ELCA's Commercial Excellence Framework, e.g., segments, value proposition, routes to customers in organization Own and lead development of best-in-class framework ELCA's growth and the engagement of ELCA's customers by helping colleagues to deliver unique customer experiences across all relevant...

  • B2b Marketing Manager

    Vor 6 Tagen

    Lausanne, Schweiz IMD Vollzeit

    **The Job’s mission**: Lead the development and execution of IMD’s B2B marketing strategy under the guidance of the Chief Marketing Officer and in close collaboration with key internal stakeholders, in particular those heading up the key B2B-focused departments and service lines. **Key **accountabilities**: - B2B marketing strategy definition and...

  • Sales Admin/customer Service Manager Emea

    Vor 3 Tagen

    Lausanne, Schweiz BRP Vollzeit

    We are looking for a Sales Support/Customer Service Manager EMEA, who will report to the Director Dealer Experience EMEA, and who will be responsible for leading the Sales Support team which plays a crucial role in our daily operations for the shipment of units, parts, accessories and apparel to our EMEA dealer and distributor network. The Sales Support team...

  • Project Management Intern in Consumer Experience

    Vor 2 Tagen

    Lausanne, Schweiz PMI Vollzeit

    Critères de l'offre **L'entreprise**: PMI PMI Description du poste Be a part of a revolutionary change Times are changing at PMI. We have chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future and creating products with the power to improve the lives of...

  • Global Retail Intern

    Vor 3 Tagen

    Lausanne, Schweiz Logitech Vollzeit

    **The Role**: We are seeking a dynamic and motivated Retail Channel Intern to join our Global Retail Team. In this exciting role, you will contribute to the development and execution of strategic retail programs, gaining invaluable experience in a fast-paced and innovative environment. This position offers a unique opportunity to collaborate with teams...

  • Key Account Intern

    Vor 2 Tagen

    Lausanne, Schweiz British American Tobacco Vollzeit

    **SENIORITY LEVEL: Entry level** **JOB TITLE: Key Account Internship** **DURATION: Fixed term - 6 months** **FUNCTION: Marketing** **REPORTS TO: Key Account Manager** **CITY & COUNTRY: Lausanne, Switzerland** We are seeking for an intern to join our high caliber Customer Management (CM) department. The CM Team comprises our Key Account Managers (KAMs)...

  • Customer Advocacy Manager

    Vor 7 Tagen

    Lausanne, Schweiz Nexthink Vollzeit

    Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

  • Customer Care Intelligence

    Vor 3 Tagen

    Lausanne, Schweiz Philip Morris International Vollzeit

    **Be a part of a revolutionary change** Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future. This transformation will revolutionise every area of our business. The products...

  • Consumer Experience Intern

    Vor 3 Tagen

    Lausanne, Schweiz Philip Morris International Vollzeit

    Be a part of a revolutionary change. Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future. This transformation will revolutionize every area of our business. The products we...

  • European Sales Manager

    vor 8 Minuten

    Lausanne, Waadt, Schweiz Embecta Vollzeit

    Job OverviewWe are seeking a highly skilled Strategic Account Manager to drive profitable growth and achieve sales objectives within designated pan-European customers.Key Responsibilities:Define strategies to increase revenue and profitability with our pan-European customers.Create and manage account tactics to deliver on sales goals, enabling top-line...

  • Customer Management

    vor 1 Woche

    Lausanne, Schweiz Spot On Sp. z o.o Vollzeit

    Context We are seeking for an intern to join our high caliber Customer Management (CM) department. The CM Team comprises our Key Account Managers (KAMs) and is BAT’s primary interface towards all Swiss Retail Customers operating in every decisive sales channel (e.g. Kiosk, Convenience, Grocery, Petrol). In order to assist BAT’s CM Team on critical...

  • Technical Sales Intern

    Vor 3 Tagen

    Cheseaux-sur-Lausanne, Schweiz SenseFly Vollzeit

    **Company Description** At senseFly we believe in using technology to make work safer and more efficient. As the leader in the fixed-wing drone market, our proven drone solutions simplify the collection and analysis of geospatial data, allowing professionals in surveying, agriculture, engineering and humanitarian aid to make better decisions,...

  • Program Manager

    Vor 3 Tagen

    Lausanne, Schweiz GTX medical Vollzeit

    At ONWARD we're looking for a Program Manager to join our team. Full-time - Lausanne **About the job**: ONWARD is implementing the role of a Program Manager to lead one or more programs in the company’s Neuromodulation portfolio (implantable and external stimulators) towards a continuous delivery pipeline and release on demand for multiple clinical...

  • Communications Intern

    vor 17 Stunden

    Lausanne, Schweiz IMD Vollzeit

    Contract Type: Fixed-term maximal- Location: Lausanne, CH**About IMD** Founded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzhen. We strive to be the trusted learning...

  • CRM Intern

    Vor 2 Tagen

    Lausanne, Schweiz Philip Morris International Vollzeit

    **Be a part of a revolutionary change** Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future. This transformation will revolutionise every area of our business. The products...