CRM Intern

vor 2 Monaten

Lausanne, Schweiz Philip Morris International Vollzeit

**Be a part of a revolutionary change**

Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

This transformation will revolutionise every area of our business. The products we sell. Where we sell them. How they’re manufactured and delivered. The way we talk to our customers and engage with society.

It’s the perfect setting place to start your career. As you take your first steps, you’ll have the backing of a multinational business combined with the freedom of a start-up. You’ll bring a positive mindset and fresh perspective to projects that can make a huge difference to so many.

**About the team**

We are seeking a motivated and detail-oriented CRM Intern to join our Digital team. The intern will support the CRM team in managing customer relationships, analyzing data, and improving customer engagement strategies. This is an excellent opportunity for someone looking to gain hands-on experience in CRM and digital marketing.

Key Responsibilities:

- Assist in the management and maintenance of the CRM system, ensuring data accuracy and integrity.
- Analyze customer data to identify trends and insights that can inform marketing strategies.
- Collaborate with the marketing, IT, and customer service teams to ensure a seamless customer experience.
- Help shape CRM projects by incorporating best practices and recommendations from previous campaigns.
- Provide support in the creation of reports and presentations for internal stakeholders.

Qualifications:

- Available from February to August 2025
- Currently pursuing a degree in Marketing, Business, Information Technology, or a related field.
- Strong analytical skills and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Basic understanding of CRM systems and digital marketing principles.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.

Preferred Qualifications:

- Experience with CRM software (e.g., Salesforce, HubSpot) is a plus.
- Knowledge of data analysis tools and techniques.
- Previous internship or work experience in a related field.

**Benefits**:

- Gain hands-on experience in CRM and digital marketing.
- Work in a dynamic and collaborative environment.
- Opportunity to learn from experienced professionals in the field.

**What we offer**

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

- Seize the freedom to shape your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business -our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.

PMI is an Equal Opportunity Employer.

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