Client Digital Operations Intern

vor 3 Wochen

Lausanne, Schweiz Merkle DACH Vollzeit

Company Description
**We Dream. We Do. We Deliver.**

**As a** **full-service,** **data-driven customer experience transformation agency**, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our **1800+ digital enthusiasts** are creating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

This is a fixed-term role for one year.

**Job Description**:

- Support projects and initiatives of the team and clients
- Conduct research to support business needs
- Develop and maintain accurate project plans for client status updates
- Generate and track campaign reports and is responsible for QA, gather data analysis
- Proactively review and manage client data to ensure optimal performance on all campaigns
- Focus on day-to-day execution
- Utilise platforms to manage and update team / client programmes
- Work in a team-based, fast-paced, detail-oriented environment
- Gain industry exposure

**Qualifications**:

- Understanding or educational background in Digital Marketing / Commerce / Omnichannel
- Industry knowledge: Luxury and Retail
- Language skills: English - must, Japanese - preferred
- Knowledge of Swiss market, Japanese market preferable
- Exposed to digital transformation
- Experience with Social Media Management, Marketing automation, Commerce tools and campaigns

Additional Information

We support and enrich each other. We live the possibilities of the digital world and also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands-on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

Personnel consultancies - we only work with selected partners.

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