Technical Desktop Support Specialist
vor 4 Wochen
We are seeking a skilled Technical Desktop Support Specialist to join our team at SkySys in Zurich, Switzerland.
About the Role:This is a challenging opportunity for an experienced IT professional to provide top-notch desktop support and troubleshooting services to our clients. As a Technical Desktop Support Specialist, you will be responsible for resolving hardware, software, and operating system issues, as well as performing smart hands activities and supporting enterprise LAN and WAN setups.
Responsibilities:- Provide timely and effective technical support to clients via desk-side visits, phone, or remote access
- Troubleshoot complex technical issues with systems, networks, and peripherals
- Install, configure, and maintain desktop applications, printers, and other computer peripherals
- Perform smart hands activities, including installing, configuring, and testing equipment
- Support enterprise LAN and WAN setups, including network architecture, routing, and switching
- Collaborate with internal teams to resolve technical issues and implement new technologies
To succeed in this role, you will need:
- A minimum of 2-5 years' experience in IT desktop support, preferably in a field support environment
- Hands-on experience with hardware installation, configuration, and troubleshooting
- Knowledge of enterprise LAN and WAN setups, including TCP/IP networking, DNS, DHCP, VPN, and RDP
- Ability to lift and move computer equipment weighing up to 50Lbs
- Skilled in desk-side support, PC break/fix, and basic administration of Windows O/S
- Experience with Anti-spyware and Anti-virus software
- CompTIA A+ certification or equivalent
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience.
We also provide opportunities for professional growth and development, a dynamic work environment, and a comprehensive benefits package.
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