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Technical Process Configuration Specialist
vor 1 Monat
Atfinity, a leading Swiss FinTech provider in the Onboarding and KYC / KYB / AML automation space, seeks a highly skilled Technical Process Configuration Specialist to join their team.
Estimated Salary: CHF 80,000 - 110,000 per yearThis role offers an exciting opportunity to work with cutting-edge technology and collaborate with clients across Switzerland, the UK, and beyond. As a Technical Process Configuration Specialist, you will play a crucial part in helping clients get up and running with Atfinity's no-code platform, ensuring seamless onboarding and smooth system operation.
Key Responsibilities:- Support clients in configuring and deploying Atfinity's software, addressing technical issues and providing expert guidance.
- Participate in workshops with clients to identify desired configurations, deployment, and integration setups.
- Configure Atfinity Software for clients, utilizing your engineering expertise to ensure accurate and efficient setup.
- Browse through and implement new dev tools and infrastructure, continuously improving our technological capabilities.
- Analyze production errors, recommend improvements, and collaborate with cross-functional teams to drive innovation.
To succeed in this role, you must possess:
- A customer-oriented mindset, ensuring excellent communication and support skills.
- A degree in a relevant engineering field, such as computer science or information technology.
- Excellent spoken and written English language skills, with the ability to adapt to diverse client needs.
- Diligence, quality-focused, and analytical skills, driving precision and efficiency in your work.
- The ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.
Desired qualifications include experience with Docker, Kubernetes, Python, and JavaScript, as well as proven experience in a customer support role and excellent team collaboration skills. Knowledge of German or French language (B2 and above) is also beneficial.
As a Technical Process Configuration Specialist, you will enjoy a competitive salary, flexibility in working hours, and the opportunity to partially work from home. You will also have the chance to travel to customers in Switzerland and the UK, visit other offices in Serbia, and contribute to the growth and success of Atfinity, a pioneer in banking automation.
