Technical Customer Support Specialist
Vor 3 Tagen
At Philips, we believe that every human matters. Our mission is to make healthcare more accessible and personalized for all.
This role as a Technical Customer Support Specialist focuses on delivering exceptional customer care and being the voice of the consumer. You will engage with customers across the globe through our online resources, communities, social outreach, and 1:1 support. Your goal is to help customers get the most out of Philips products by resolving technical service issues according to standard processes and procedures.
We are looking for an experienced professional with strong technical and analytical skills to join our team in Eindhoven or Vienna. The ideal candidate will have previous experience working directly with customers in a support environment and be fluent in German.
The salary for this position is approximately €59,015.46 per year, depending on qualifications and experience. We offer a dynamic work environment and opportunities for growth and development.
To succeed in this role, you will need to possess:
- Previous experience of working directly with customers in a support environment
- Software support experience
- Good technical and analytical skills
- Strong communication skills and ability to work independently
- Fluency in German language (highly preferred)
You will also have the opportunity to contribute to the knowledge base and create knowledge base materials, share best practices and learning with the team, and participate in quality and efficiency improvement initiatives.
-
Technical Support Specialist
vor 1 Monat
Zürich, Zürich, Schweiz Philips VollzeitAbout the Role:The Technical Support Specialist will play a vital part in delivering exceptional customer care and being there for customers when they need us most. This role represents the voice of the consumer and works closely with cross-functional partners across Philips to make our products and policies better.Key Responsibilities:Provide support to...
-
Customer Support Specialist
vor 3 Wochen
Zürich, Zürich, Schweiz Cross Border Talents VollzeitJob SummaryWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team as a Digital Guardian. As a key member of our support team, you will play a critical role in creating a safer online environment by responding to customer inquiries and identifying potential scams and violations.
-
Technical Support and Automation Specialist
Vor 6 Tagen
Zürich, Zürich, Schweiz Atfinity VollzeitWe are seeking an exceptional Technical Support and Automation Specialist to join Atfinity, a pioneering Swiss FinTech firm specializing in Onboarding, KYC/KYB/AML automation solutions. This is an exciting opportunity to be part of a rapidly expanding organization that is revolutionizing the financial industry.About the RoleThis hybrid position combines...
-
Zürich, Zürich, Schweiz Philips VollzeitAbout the RoleAs a Technical Support Specialist, you will be responsible for delivering exceptional customer care and support to our customers across the globe. This involves engaging with customers through various channels, including online resources, communities, and social outreach.Key Responsibilities- Provide technical support to over 200 customers on...
-
Technical Engine Maintenance Specialist
vor 3 Wochen
Zürich, Zürich, Schweiz SR Technics VollzeitAbout SR TechnicsSR Technics is a leading MRO provider, committed to delivering exceptional maintenance and support solutions to the aviation industry.Job DescriptionEngine Maintenance ExpertiseWe are seeking a highly skilled Technical Engine Maintenance Specialist to join our team. As an expert in engine maintenance, you will be responsible for providing...
-
Technical Product Specialist
vor 1 Monat
Zürich, Zürich, Schweiz ONE Agency | IT Recruitment Experts VollzeitJob DescriptionWe are seeking a skilled Technical Product Specialist to collaborate with our software engineers and artists in planning and implementing new developments. As a key member of our team, you will be responsible for defining specifications for new game features and technologies, testing and validating the work of software engineers, and providing...
-
Zürich, Zürich, Schweiz Cross Border Talents VollzeitWe're seeking a dynamic addition to our Cross Border Talents team as a Customer Success Specialist. If you're innovative, sociable, and excel in a fast-paced environment, this could be your next great opportunity.Role Overview:This Customer Support role involves responding to customer inquiries and resolving complaints exclusively through email and live...
-
Electrophysiology Support Professional
Vor 4 Tagen
Zürich, Zürich, Schweiz MaxWell Biosystems AG VollzeitAt MaxWell Biosystems AG, we are committed to empowering scientists worldwide with cutting-edge electrophysiology platforms. Our solutions encompass hardware, software, and data analysis, revolutionizing the characterization of neuronal function and compound effects.The ideal candidate will join our Support and Product Management team as a Customer Support...
-
Electrophysiology Platform Specialist
Vor 3 Tagen
Zürich, Zürich, Schweiz MaxWell Biosystems AG VollzeitMaxWell Biosystems AG is a leading provider of cutting-edge electrophysiology platforms. We enable scientists in the pharmaceutical industry, contract research organizations, and academia to characterize the function of neurons and the effect of compounds.About the RoleWe are seeking an Electrophysiology Platform Specialist to join our Support and Product...
-
Zürich, Zürich, Schweiz Atfinity VollzeitWe are a leading Swiss FinTech company, Atfinity, seeking an expert in DevOps and Support to join our team. As a Technical Solutions Specialist, you will play a vital role in ensuring the smooth operation of our clients' systems.About the RoleOur no-code platform offers extensive configuration and integration options, making project rollouts technical. To...
-
Zürich, Zürich, Schweiz Western Union VollzeitJob Title:IT Support Specialist for owned stores across SwitzerlandAbout the Role:We are seeking a skilled IT Support Specialist to join our team in Switzerland. This role will provide comprehensive IT support to our owned stores across the country.Key Responsibilities:Technical Expertise: Provide Level 1 support, diagnosing and resolving issues for...
-
Customer Service Representative
vor 1 Monat
Zürich, Zürich, Schweiz Cross Border Talents VollzeitJob OverviewWe're seeking a Customer Success Specialist to join our dynamic team in Malta. As a Customer Support Specialist, you'll manage customer inquiries and resolve issues exclusively through email and live chat.
-
Zürich, Zürich, Schweiz BMK Recruitment VollzeitWe are a leading recruitment agency, BMK Recruitment, seeking an experienced and skilled IT support specialist to fill a long-term contract position in Zurich.About the RoleThe successful candidate will work as an integral part of our client's IT team, providing top-notch technical support and assistance to ensure seamless operations. As an IT support...
-
Zürich, Zürich, Schweiz Western Union VollzeitJob Overview:This role offers a unique opportunity to work as an IT support specialist, providing comprehensive support services to owned stores across Switzerland. The successful candidate will be responsible for delivering high-quality technical assistance and ensuring seamless operations in the retail environment.Estimated Salary: 70,000 - 90,000 CHF per...
-
Enterprise Identity Governance Specialist
vor 1 Monat
Zürich, Zürich, Schweiz iC Consult VollzeitWe are seeking a highly skilled Enterprise Identity Governance Specialist to join our team at iC Consult. Based in the UK, Belgium, France, Germany, Switzerland, and Spain with remote work options available.Job Description:As an Enterprise Identity Governance Specialist, you will be responsible for deploying and configuring Saviynt Enterprise Identity Cloud...
-
Saviynt Identity Governance Specialist
vor 2 Wochen
Zürich, Zürich, Schweiz iC Consult VollzeitAt iC Consult, we're seeking a highly skilled Saviynt Identity Governance Specialist to join our team in Europe. This is an excellent opportunity for individuals with 2-5 years of experience in configuring and deploying IGA solutions to showcase their expertise and take their career to the next level.About the RoleWe are hiring a Saviynt Identity Governance...
-
Technical Engine Support Specialist
Vor 3 Tagen
Zürich, Zürich, Schweiz SR Technics VollzeitAbout SR TechnicsSR Technics is a leading independent provider of technical solutions for commercial aircraft.
-
Technical Support Specialist for IT Infrastructure
vor 5 Stunden
Zürich, Zürich, Schweiz Stone Sourcing AG VollzeitJob OverviewWe are seeking an ICT Supporter to join our team at a leading IT-Services company, based in Switzerland.The role is located in Zürich, Basel, Olten, or Zug and offers a competitive salary of CHF 70-85k.About the RoleThis is an excellent opportunity for an experienced ICT professional to work on a variety of IT projects, providing first- and...
-
IT Support Specialist for Long-Term Zurich Contract
vor 3 Wochen
Zürich, Zürich, Schweiz BMK Recruitment VollzeitAbout the RoleWe are seeking a highly skilled IT support specialist to join our team on a long-term contract in Zurich.Job SummaryThe successful candidate will be responsible for managing IT incidents, resolving technical issues, and providing exceptional support to clients.Key ResponsibilitiesManage IT incidents via telephone or on-site visitsResolve...
-
Biotechnology Support Professional
vor 4 Wochen
Zürich, Zürich, Schweiz MaxWell Biosystems AG VollzeitJob DescriptionAs a key member of our support team, you will play a vital role in ensuring the seamless adoption and utilization of MaxWell Biosystems' cutting-edge electrophysiology platforms.We are seeking an experienced and customer-focused Biotechnology Support Professional to join our dynamic team. In this role, you will be responsible for providing...