Biotechnology Support Professional

vor 1 Monat


Zürich, Zürich, Schweiz MaxWell Biosystems AG Vollzeit
Job Description

As a key member of our support team, you will play a vital role in ensuring the seamless adoption and utilization of MaxWell Biosystems' cutting-edge electrophysiology platforms.

We are seeking an experienced and customer-focused Biotechnology Support Professional to join our dynamic team. In this role, you will be responsible for providing high-quality technical support to customers, troubleshooting issues, and delivering effective solutions.

Responsibilities:
  • Provide timely and accurate responses to customer inquiries
  • Deliver expert-level technical support for MaxWell Biosystems' products
  • Troubleshoot and resolve complex technical issues
  • Develop and maintain knowledge of MaxWell Biosystems' software, hardware, and microelectrode array applications
  • Collaborate with cross-functional teams to improve operational processes and enhance the customer experience
Requirements:
  • Bachelor's degree or higher in engineering, biotechnology, or a related field; alternatively, relevant work experience in a similar role
  • Excellent communication and interpersonal skills
  • Strong technical aptitude and problem-solving abilities
  • Experience working with scientists is a plus
  • Fluency in English; additional languages are an asset
  • Ability to work independently and collaboratively as part of a team
What We Offer

We provide a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary. The estimated annual salary for this position is $65,000-$85,000, depending on qualifications and experience.

At MaxWell Biosystems AG, we value our employees' contributions and offer a range of benefits, including flexible working hours, training opportunities, and regular team events. If you are a motivated and innovative individual who thrives in a collaborative environment, we encourage you to apply.



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