Technical Support Specialist for IT Infrastructure
vor 1 Monat
We are seeking a skilled Technical Support Specialist to join our IT Services Organization in Zurich, Switzerland. In this role, you will have the opportunity to make a valuable contribution to our company's goal of providing exceptional support to internal employees.
Job Responsibilities- Provide technical on-premise support to internal employees, including hands-on experience with PC hardware and software.
- Work with internal ticketing tools to communicate with customers and resolve issues efficiently.
- Prepare hardware for new hires and manage IT asset inventory.
- Experience supporting operating systems (Windows, Macintosh or Linux)
- Hands-on experience with office productivity applications (Outlook, Word, and Excel)
- Proficiency in using a ticket system for customer service requests
- Experience with PC imaging and hardware troubleshooting (Client/Server, Network equipment)
- Knowledge of basic network troubleshooting
- Understanding of Information Systems security concepts
- Experience providing IT support in a medium to large sized company
- A demonstrated willingness to learn and apply new technology
The estimated annual salary for this role is CHF 80,000 - CHF 100,000, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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