Technical Support Specialist for Chromatography Systems
Vor 4 Tagen
PerkinElmer is a renowned global solutions provider with an illustrious legacy of over 80 years in advancing science. Our comprehensive range of end-to-end solutions and services empowers innovative technologies to positively impact the world.
We leverage our scientific expertise to provide customers with products, services, and expertise that significantly contribute to their laboratory operations.
Job DetailsJob Title: Technical Support Specialist for Chromatography Systems
Location: Remote or on-site at Merck Serono in Switzerland
Job Type: Full-time
Key Responsibilities- Provide on-site support to customers regarding the installation, maintenance, repair, and qualification of analytical devices in chromatography (LC, GC)
- Advise customers on software updates, device upgrades, qualifications, and process optimization
- Documented customer service operations and fault patterns in relevant systems
- Completion of training or studies in chemistry, chemical engineering, analytical chemistry, technical, or related fields
- Ideal first professional experience in technical customer service of software-based analytical systems
- Independent, structured, and efficient work style
- Strong organizational skills, commitment, and high degree of customer orientation
- Very good knowledge of French and English (spoken and written)
- Familiarity with MS Office package
- Valid driving license and willingness to travel
Based on industry standards and location, the estimated annual salary for this position ranges from $75,000 to $100,000.
BenefitsAs a Technical Support Specialist at PerkinElmer, you will enjoy a demanding yet rewarding job as part of a successful global technology company with a collaborative atmosphere. Your performance will be rewarded with a performance-related compensation package and a mid-range company car.
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