Technical Support Specialist for Chromatography Systems

Vor 4 Tagen


Zürich, Zürich, Schweiz PerkinElmer Vollzeit
About PerkinElmer

PerkinElmer is a renowned global solutions provider with an illustrious legacy of over 80 years in advancing science. Our comprehensive range of end-to-end solutions and services empowers innovative technologies to positively impact the world.

We leverage our scientific expertise to provide customers with products, services, and expertise that significantly contribute to their laboratory operations.

Job Details

Job Title: Technical Support Specialist for Chromatography Systems

Location: Remote or on-site at Merck Serono in Switzerland

Job Type: Full-time

Key Responsibilities
  • Provide on-site support to customers regarding the installation, maintenance, repair, and qualification of analytical devices in chromatography (LC, GC)
  • Advise customers on software updates, device upgrades, qualifications, and process optimization
  • Documented customer service operations and fault patterns in relevant systems
Requirements
  • Completion of training or studies in chemistry, chemical engineering, analytical chemistry, technical, or related fields
  • Ideal first professional experience in technical customer service of software-based analytical systems
  • Independent, structured, and efficient work style
  • Strong organizational skills, commitment, and high degree of customer orientation
  • Very good knowledge of French and English (spoken and written)
  • Familiarity with MS Office package
  • Valid driving license and willingness to travel
Estimated Salary

Based on industry standards and location, the estimated annual salary for this position ranges from $75,000 to $100,000.

Benefits

As a Technical Support Specialist at PerkinElmer, you will enjoy a demanding yet rewarding job as part of a successful global technology company with a collaborative atmosphere. Your performance will be rewarded with a performance-related compensation package and a mid-range company car.



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