Technical Application Manager

vor 2 Wochen

Baar, Zug, Schweiz AMAN Vollzeit
OVERVIEW

At AMAN, we are seeking a skilled Technical Application Manager to oversee the development, deployment, and maintenance of our critical software applications. As a pivotal member of our IT team, you will work closely with stakeholders to ensure our applications align with business objectives, meet user requirements, and adhere to industry standards. Your responsibilities will include managing the entire application lifecycle, from conception to retirement, while optimizing processes for efficiency and effectiveness.

KEY RESPONSIBILITIES

  • Collaborate with the Global Head of IT to develop and implement the systems and applications roadmap.
  • Analyse and interpret business operational requirements to inform systems design.
  • Configure and maintain existing Oracle Opera environments, with travel as needed.
  • Implement a considered yet agile approach to respond to short business lead times.
  • Apply technical knowledge and systems experience to address real-world business requirements.
  • Implement processes and procedures to ensure the highest level of stability, resilience, and optimisation of systems and applications.
  • Streamline policies and procedures related to key IT systems and applications.
  • Manage downtime and service interruption to facilitate swift recovery with minimal business impact.
  • Collaborate with senior stakeholders across commercial and operations teams to develop and drive application optimisation.
  • Provide technical leadership in the adoption and implementation of standard operating procedures.
  • Proactively manage applications and assess emerging trends to ensure the evolution of the system roadmap.
  • Establish and manage strong vendor relationships, including SLA and performance measurement.
  • Monitor daily progress of Oracle Opera-related projects and provide timely updates to the Head of Infrastructure and IT, as well as other key stakeholders.
  • Organise reports, invoices, contracts, and other financial/budgetary documentation as required.
  • Realign timescale expectations when programme and project slippage has occurred.

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