Technical Account Manager

vor 3 Wochen


Baar, Zug, Schweiz Global Message Services Vollzeit
Unlock Growth Opportunities with Global Message Services

At Global Message Services, we're shaping the future of AI-driven communications solutions. As a Technical Account Manager, you'll be the primary point of contact for our reseller clients, working closely with our sales, product development, and other teams to deliver efficient solutions.

Key Responsibilities:
  • Develop and maintain strong relationships with clients, understanding their business and technical needs.
  • Coordinate with internal teams to design and deliver solutions that meet client requirements.
  • Manage and resolve technical issues for assigned accounts.
  • Provide product training and technical advice to clients.
  • Stay up-to-date with company products and services, creating and updating account plans as needed.
  • Prepare and deliver technical presentations and demonstrations.
  • Assist in contract renewal and negotiation processes.
Requirements:
  • Proven experience as a Technical Account Manager or similar role.
  • Excellent verbal and written communication skills in German and English.
  • Strong technical background with hands-on experience in digital technologies.
  • Strong analytical and problem-solving skills.
  • Ability to explain technical details to non-technical audiences.
  • Results-driven with a focus on achieving specific goals.
What We Offer:
  • A dynamic, multicultural environment in a fast-growing worldwide business.
  • A unique company culture that values open-mindedness, dedication, and team spirit.
  • A professional team committed to high standards of performance.
  • A customer-oriented culture with a high respect for internal and external customers.
  • Competitive salary and bonus system.


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