Administrative Services Manager

vor 2 Wochen

Pully, Waadt, Schweiz ELCA Informatique Vollzeit

About ELCA Informatique

We are a dynamic company based in Pully, committed to delivering exceptional administrative services. Our team is dedicated to ensuring seamless operations, and we're looking for an experienced leader to join our back office team.

Job Description

As an Administrative Services Manager, you will play a crucial role in managing our mail center and reception, coordinating a team of assistants and receptionists across Switzerland. Your responsibilities will include:

  • Mail Center Management (20%): Lead daily operations in our mail center and different receptions by coordinating a team of 6 assistants and receptionists across Switzerland.
  • Reception Duties (20%): Manage the planning for our reception in Pully and act as a receptionist for visitors and incoming calls. Greet all visitors with professionalism and friendliness, ensuring each person feels welcome in our Pully office.
  • Event Organization (30%): Manage logistics and details for both internal and external events, from client visits to larger conferences. Coordinate event setup and provide hands-on support to the team on the day of each event, ensuring they run successfully.
  • Mail Center Support (30%): Handle diverse tasks to support the mail center's daily activities, including the coordination of travel arrangements, preparation and delivery of documents and tenders, and drafting professional correspondence.

Your commitment to high-quality service, organizational skills, and proactive approach will enhance our workplace environment and ensure that operations run smoothly, consistently supporting our teams and external visitors.

What We Offer

  • A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team
  • Friendly and available colleagues working as a team
  • Continuous training possibilities
  • Monthly After-Works organized per location

Your Profile

We're looking for an experienced Administrative Services Manager who is organized, reliable, and customer-focused, with a passion for creating a positive experience for all employees at ELCA and visitors.

Here's what will make you successful in this role:

  • Between 10 and 15 years of experience in similar roles as: Back-office assistant, Senior assistant, Receptionist or Back-office Team leader
  • Previous experience in a team leadership role in an administrative or back-office setting is essential. You have a natural ability to guide and motivate a team, fostering a collaborative, trustful, and productive work environment.
  • Experience with reception duties and event organization.
  • Excellent verbal and written communication skills in English and French (German is an asset). You're a confident communicator who can make visitors feel welcome and support the team effectively.
  • Highly organized with a strong ability to prioritize tasks and manage multiple responsibilities simultaneously. You excel in planning events and overseeing daily operations.
  • Friendly, professional, and trustworthy, you bring a welcoming presence to the front office and exercise discretion when handling sensitive information.
  • Comfortable using Microsoft Office, as well as Outlook and Microsoft Teams, and at ease with IT tools.

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