Transformative Customer Success Professional
vor 13 Stunden
We're seeking a highly skilled and driven Customer Success Manager to join our team at Wemolo GmbH.
Company OverviewAs a pioneer in the field of parking system solutions, we empower businesses to grow and thrive through innovative technology. Our team is passionate about delivering exceptional customer experiences and driving business success.
Job DescriptionThe ideal candidate will have a proven track record of success in customer service, customer success, or account management, with a strong background in economics, social sciences, or natural sciences. Fluency in Swiss German and business-level French is required, with additional language skills such as English or Italian being a plus.
This role offers the opportunity to work closely with internal departments and B2B customers to ensure successful project delivery. You'll be responsible for onboarding, enabling, and supporting customers to maximize the value of our system, while also identifying opportunities for process optimization.
We're looking for a collaborative and results-driven individual who can build strong relationships with stakeholders and drive customer satisfaction. If you're passionate about delivering exceptional customer experiences and contributing to a dynamic team environment, we'd love to hear from you.
Required Skills and Qualifications- Fluent in Swiss German and business-level French
- Strong background in economics, social sciences, or natural sciences
- At least 2 years of experience in customer service, customer success, or account management
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Flexible working model with remote work options
- Opportunity to work in inspiring locations during workation periods
- Measurable targets and OKRs to drive personal and business growth
- Celebrate successes together at team events and OKR parties
- Personal equipment choices to work efficiently and comfortably
- Dress code: Dress the way you feel most comfortable
We're committed to building a culture of collaboration, respect, and diversity, where every team member has a voice, can grow, and feels valued. If you share our passion for innovation and customer success, we'd love to discuss this opportunity further.
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