Customer Success Manager

vor 3 Wochen

Zurich, Schweiz Aktionariat AG Vollzeit

Are you looking for a job in the rapidly growing blockchain sphere? Are you fascinated by the potential of blockchains in the financial sector?

Then we might have the perfect job for you. We are Aktionariat, a Zurich-based start-up that aims to revolutionize the way companies finance themselves. Based on the DLT law that came into force in Switzerland in 2021, we enable companies to issue their shares on the blockchain and make them tradable via their own website.

Sounds exciting? Then read on.

Aufgaben

Establish an excellent understanding of our solution and consult potential clients on how we could match their needs;
- Taking calls from potential customers and explaining our offer to them
- Onboarding clients
- Monitor onboarding processes
- Support of technical implementation
- Contributing to the development of the solution by reporting customer needs
- Presence at clients ‘’Go to Market’’ Events (if required)
- Serve the current customer base
- Customer support on the investors side
- Representation of Aktionariat AG at trade fairs and exhibitions

Qualifikation
- Outgoing personality who enjoys connecting with new people
- Highly motivated & prepared to work in a start-up environment
- Excellent negotiation skills in English and German
- Excellent eye for identification of valuable clients
- A pushy personality that can bring leads to the completion of signing a contract
- Preferably Bachelor’s or Master’s degree in finance, accounting, business development or a related field
- Able & willing to learn legal, technical and financial aspects of our business
- A highly structured, analytic and organized way of working
- Strong in self-organization and -motivation

**Benefits**:

- Work in an innovative work environment with highly motivated co-workers
- Hybrid work model: minimum of 2-3 days a week at the office and the rest from a location of your choice
- Centrally located office in Zurich
- Monthly team beer and dinner sponsored by the employer
- 6 weeks of vacation a year
- Open work culture with a high level of independence and room for growth

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