Customer Success Manager
vor 2 Monaten
Unsere Kundin in Zürich, spezialisiert auf Logistik & Technik, erweitert ihre Strukturen und sucht per sofort oder nach Vereinbarung einen Customer Success Manager & Head of Inside Sales.
Aufgaben
- Verantworten der reibungslosen Prozessabläufe der internen Abteilungen
- Verantwortung über rund 10 Mitarbeiter
- Ausbau der Abteilungen, sowohl in fachlicher als auch disziplinarischer Hinsicht
- Aktive Unterstützung bei Grossprojekten
- Prozessoptimierungen, Strukturgestaltungen und Analyseerstellungen
- Unterstützung bei Produktinnovationen
- Stellvertretend für den Director After Sales
Qualifikation
- Kaufmännische
- oder technische Grundausbildung
- Ausgeprägte Erfahrung im technischen Innendienst / Kundendiens, idealerweise im Bereich Fertigung, Automobilindustrie, Logistik, oder ähnliches
- Erste Führungsverantwortung erforderlich
- Starkes Verständnis für Prozesssteuerung, Prozessabläufe, Optimierungen und Aufbau von Strukturen innerhalb der zu verantwortenden Abteilungen
- Macher-Mentalität, bereit anzupacken, umzusetzen und das Unternehmen vorwärts zu bringen
**Benefits**:
- HomeOffice Möglichkeit
- Familiäres Unternehmensklima
- Gestaltungsspielraum in der Funktion
- Förderung der eigenen Persönlichkeit und Fähigkeiten
- uvm.
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