Customer Success Manager
vor 2 Monaten
**Looking for**
**Customer Success Manager**
Open full-time position as a
Customer Success Manager in a growing mixed reality
In order to be able to offer fi rst-class customer service, we are looking for a person who explicitly takes care of our customers‘ needs. First and foremost, this means being the primary point of contact for our customers and helping to optimize our internal processes. As we are a small team, you will have the opportunity to gain insight into all our areas of activity and therefore, come into direct contact with all facets of our business. We strongly believe in a team spirit: a team that laughs together stays together.
**Responsibilities**:
- Being the primary point of contact for our customers, answering their questions about our service and supporting them in dealing with their problems
- Support on
- and offboarding of our customers
- Deal with complaints with the aim of fi nding holistically satisfactory solutions
- Act as interface between our customers and the development department to refl ect customer requirements in our product
- Being in constant exchange with other team members to improve internal processes
- Review customer complaints and concerns and seek to improve the customer experience
- Leading activities in further expanding our FAQ, creating educational and customer support materials
Your profi le:
- You have experience in project management, any experience in a tech startup is an advantage
- You feel comfortable in a fast-paced environment with constant changes
- You are an organizational talent and approach problem-solving on your own initiative
- You are an empathic and communicative personality and enjoy direct contact with people
- You are fl uent in German and English, any other language is a plus
Interested?
Your Engagement:
- Start: February 2023 or according to agreement
- Workload: 100%
- Location: Zurich / Home Offi ce
What we offer:
We offer fl exible working hours as well as a hybrid work environment. Our team consists of members with different background but all sharing the same entrepreneurial mindset. We foster an uncomplicated, down-to-earth yet high-paced working environment where the best argument counts. We work in a dynamic and results-oriented way and are not afraid to take risks. This means that we believe in ownership - therefore, you will be empowered from day one. Most importantly, we grow from the challenges and have fun in our daily work and regular team events.
A couple of words about Rimon:
We were founded in 2020 and have worked together with Small and Medium sized
Enterprises as well as large enterprises to augment their frontlines workers. We do this by sup
- porting them on the job, while documenting their process on-the-go.
These interactive manuals run on Augmented Reality capable devices, such as phones, tab
- lets, and AR-glasses.
First get-to-know meeting about role and expectations Final Feedback
Send CV and some Meeting in person words about why you consisting of deep dive Welcome to the team want to join Rimon to interview and meeting the team members
**If you have more questions, get in touch**
Website: rimon-ar.ch
**Job Types**: Full-time, 80-100%, 90-100%
Schedule:
- Monday to Friday
Work Location: Hybrid remote in 8006 Zürich, ZH
Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Customer Success Manager
vor 2 Wochen
Zurich, Schweiz Legartis Technology AG Vollzeit**The Legartis Customer Success Team is growing!** Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the legal world...
-
Customer Success Manager
vor 2 Wochen
Zurich, Schweiz Legartis Technology AG Vollzeit**Description**: The Legartis Customer Success Team is growing! Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the...
-
Customer Success Manager
vor 1 Monat
Zurich, Schweiz Legartis Technology AG VollzeitDescription The Legartis Customer Success Team is growing! Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the legal...
-
Junior Customer Success Manager
vor 1 Woche
Zurich, Schweiz Beekeeper VollzeitWe are looking for the most talented individuals that are energized by working in fast-paced and international environments. Our team is passionate, dedicated and highly motivated to tackle the daily challenges of a SaaS scale-up. We constantly improve our processes to support our team and business to grow at a fast pace in a sustainable manner. As a...
-
Customer Success Manager Amea
vor 2 Wochen
Zurich, Schweiz ABB Vollzeit**Customer Success Manager AMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Success Manager Amea
vor 1 Woche
Zurich, Schweiz ABB Vollzeit**Customer Success Manager AMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Success Manager Americas
vor 2 Monaten
Zurich, Schweiz ABB Vollzeit**Customer Success Manager AMERICAS**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
Customer Success Manager
vor 4 Wochen
Zurich, Schweiz LSEG (London Stock Exchange Group) VollzeitCUSTOMER SUCCESS SPECIALIST- SELL SIDE TRADING Who we are: Refinitiv is one of the world’s largest providers of financial markets data and infrastructure. Serving more than 40,000 institutions in over 190 countries, we provide information, insights, and technology that drive innovation and performance in global markets. Our 160-year Reuters heritage of...
-
Customer Success Account Manager
vor 1 Woche
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Manager
Vor 3 Tagen
Zurich, Schweiz Teton.ai VollzeitAt Teton, we're breaking barriers in the healthcare industry by offering advanced AI solutions that enhance the working lives of nurses and frontline care staff. In response to global nursing shortages, our innovative technology is now being embraced by a rapidly growing number of hospitals and care homes, enabling them to provide more efficient and...
-
Customer Success Manager
Vor 4 Tagen
Zurich, Schweiz Teton.ai VollzeitAt Teton, we're breaking barriers in the healthcare industry by offering advanced AI solutions that enhance the working lives of nurses and frontline care staff. In response to global nursing shortages, our innovative technology is now being embraced by a rapidly growing number of hospitals and care homes, enabling them to provide more efficient and...
-
Customer Success Manager
vor 3 Wochen
Zurich, Schweiz LanguageWire VollzeitAre you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy,...
-
Customer Success Manager
vor 3 Wochen
Zurich, Schweiz BlueCallom AG Vollzeit**Who we are**: We empower the world’s business leaders to deliver breakthrough innovation within six months using the BlueCallom Innovation Framework & Software. We are looking for fantastic customer relationship talents eager to help enterprises create success with breakthrough innovation. You will identify business opportunities and explore their needs...
-
Customer Success Manager
vor 4 Wochen
Zurich, Schweiz LanguageWire VollzeitAre you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy,...
-
Customer Success Manager
vor 2 Wochen
Zurich, Schweiz LanguageWire VollzeitAre you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy,...
-
Customer Success Manager
Vor 3 Tagen
Zurich, Schweiz Digital Realty Vollzeit**Your Role** Become a key player in our team as a Customer Success Manager, dedicated to delivering outstanding operational services to our strategic customers. Your role will revolve around ensuring a seamless customer experience, with a focus on client engagement, service management, financial health, and product utilization. As a Customer Success...
-
Principal Customer Success Account Manager
vor 2 Wochen
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Manager
vor 4 Wochen
Zurich, Schweiz Legartis Technology AG VollzeitDescription 100%, Festanstellung, Schweiz (hybrid) oder Deutschland (remote)Willkommen in der Zukunft des Rechts! Suchst Du als Customer Success Spezialist:in eine neue Herausforderung? Hast Du eine unerschütterliche Neugier für innovative Technologien? Möchtest Du Teil eines brillanten Teams werden? Dann lass uns gemeinsam die Rechtswelt erobern!Wir sind...
-
Customer Success Manager
vor 3 Wochen
Zurich, Schweiz Legartis Technology AG VollzeitDescription 100%, Festanstellung, Schweiz (hybrid) oder Deutschland (remote)Willkommen in der Zukunft des Rechts! Suchst Du als Customer Success Spezialist:in eine neue Herausforderung? Hast Du eine unerschütterliche Neugier für innovative Technologien? Möchtest Du Teil eines brillanten Teams werden? Dann lass uns gemeinsam die Rechtswelt erobern!Wir sind...
-
Customer Success
vor 3 Wochen
Zurich, Schweiz Taskbase VollzeitDo you want to join us on the journey of disrupting the digital learning market? Taskbase is changing the way we learn and teach. We’re convinced that personalized feedback is the future of digital learning, and we’re on a mission to give every student the right feedback at the right time. With a scalable B2B SaaS approach, we help publishers and...
