Service Desk Supervisor

vor 6 Monaten

Lausanne, Schweiz Evooq Vollzeit

**Company Description**
At Evooq, we are building an ecosystem of solutions that combine data, technology and investment expertise. Finance professionals use our solutions to rapidly identify investment opportunities, make informed decisions and manage the risk and the lifecycle of the investments. Moreover, Evooq is organized through highly autonomous teams and privileges trust and responsibility.
**Job Description** Service Desk Supervisor**
**Activity rate**: 70 - 100%
**Contract type**: 6 to 12 months, renewable.
**Languages**:Fluent in English and French
**Workplace**: Avenue de la Rasude 5, 1006 Lausanne

As we continue to grow, we are seeking a motivated Service Desk Supervisor to lead and coach a small team of interns. This is a temporary position, with a renewal opportunity or conversion into a permanent role

**What you will do**
- Supervise a team of interns, including workload management, coaching and proper achievements of the activities within the defined timeline.
- Digitalize structured products data for risk analysis purpose
- Prform quality checks and ensure clients’ satisfaction with our services

**Qualifications**
- Minimum 3 years of experience in banking and back-office operations roles.
- Previous experience with structured products is a plus.
- Fluent in French and English

**What sets us apart**:

- ** Humble, Curious, and Pragmatic**: Our workplace thrives on humility, curiosity, and practicality, shaping a unique work culture.
- ** Our employees and customers**:We deeply value our employees and customers, taking immense pride in what we offer..
- ** Software excellence**:At our core, we appreciate well-written, maintainable, testable, and extensible software. This dedication to excellence reflects in our products and services.
- ** Cutting-edge technology stacks**:Our technology stacks are not just up-to-date; they are modern, reliable, scalable, and maintainable. Explore the intricacies of our technological prowess at link to our full technology stack.

**Additional Information**
We are headquartered in Lausanne, with additional offices in Zurich and Singapore. We operate as a group of highly autonomous teams that take responsibility for their projects and interact with each other based on mutual trust. No matter the location, we make sure our employees feel comfortable, productive and happy.

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