Service Desk and L1 Deskside support technician H/F
Vor 2 Tagen
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Service Desk and L1 Deskside Support Technician H/F, LausanneClient:Location:Job Category:Other
Job Reference:bd27d18adeaf
Job Views:9
Posted:21.01.2025
Expiry Date:07.03.2025
Job Description:Job Purpose and Requirements
- Manage all incoming IT production issues and requests
- Create tickets if not already created
- Answer and resolve:
- How-to questions
- Issues related to workplace services (desktop/laptop/VDI/printer, etc.)
- Resolve or assign tickets to the relevant 3rd level resolver groups
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Lausanne, Schweiz Indosuez Wealth Management VollzeitDescription du poste Job Purpose and Requirements Manage all incoming IT production issues and requests o Create tickets if not already created o Answer and resolve : - how to questions, - Issues related to workplace services (desktop/laptop/VDI/printer,..) o 1st level of troubleshoot for any other incoming request and issue : ...
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