Deskside Technician, Lausanne
Vor 3 Tagen
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- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Small project management related with new hardware or software installation;
- Software, patches and updates installation using MS SCCM;
Responsibilities:
- Face to face IT Support of users;
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Small project management related with new hardware or software installation;
- Software, patches and updates installation using MS SCCM;
Job Requirements:
- 2-3 years of experience in a technical ICT environment, preferably in a Manufactory based organization;
- General End User technology knowledge;
- End User Workspace platforms (discovery, asset management, client management);
- End User Microsoft platforms (Active Directory, Office, SCCM);
- ITSM Tool Set (Ticket Management Software) preferred;
- Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity; Technical writing skills;
- Excellent French and English Language skills, Written and Spoken.
What we offer:
- Special referral bonuses for recommending your friends;
- The possibility to follow trainings via Stefanini learning platform, IT and soft skills training provided by our specialists;
- Opportunities for professional development in a stable multinational environment;
- Exposure to an international environment as part of a multicultural team spread across Europe.
What's next: The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion: Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you
About us: We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a 'get it done' attitude, come over for coffee and a talk on your future career with us
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Lausanne, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Service Desk and L1 Deskside Support Technician H/F, LausanneClient:Location:Job Category:OtherJob Reference:bd27d18adeafJob Views:9Posted:21.01.2025Expiry Date:07.03.2025Job Description:Job Purpose and RequirementsManage all incoming IT production issues and requestsCreate tickets if not already createdAnswer and...
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