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Consultant (12 Months

vor 3 Monaten

Schweiz UNICEF Vollzeit

**Job no**: 575930
**Contract type**: Consultant
**Duty Station**: Geneva
**Level**: Consultancy
**Location**: Switzerland
**Categories**: Communication, Partnerships, Fund Raising

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

**For every child, peace**

**PURPOSE OF ASSIGNMENT**:
The purpose of this individual consultancy is to support the Digital Workplace Specialist in managing the private sector intranet, collaboration sites, and digital workplace solutions used by UNICEF’s private sector. The consultant will offer a combination of technical guidance and problem-solving assistance to intranet publishers, site owners, along with regular monitoring activities. This includes following up with publishers, sending reminders, and providing professional technical support when needed. Additionally, the consultant will support internal communication and knowledge management functions within the team as required.

**How can you make a difference?**

**SCOPE OF WORK**:

- Private Sector Intranet review and monitoring of content pages in adherence to publishing guidance.
- Undertake regular reviews of tagging of pages, documents and videos to ensure content is appropriately labelled.
- Maintain an updated list of publishers and site owners and support the preparation of training sessions.
- Create intranet pages and assist the publishers’ community by addressing and resolving issues.
- Assist in generating regular analytics reports on the usage and adoption of digital workplace solutions.
- Implement and configure digital workplace solutions to meet business requirements.
- Support the internal communications team in organizing engaging meetings and events.
- Provide support to the knowledge management team for events such as the Inspire Awards and the Virtual Skill Share Academy.
- Provide internal communication support to HR.

**WORK ASSIGNMENTS OVERVIEW**:

- Private Sector Intranet (PSi) operational support.
- Digital workplace technical support.
- Communication support to the internal communication team.
- Private Sector Intranet (PSi) operational support.
- Knowledge management skill boost sessions.
- PFP Team Week.
- Communication of new procedures and processes in HR.
- Private Sector Intranet (PSi) operational support.
- Inspire Awards 2025.
- Staff engagement.
- Private Sector Intranet (PSi) operational support.
- Communication of new procedures and processes in HR.

**DELIVERABLES/OUTPUTS**:
**Deliverable 1 by: January 2025**

Review communication and collaboration sites to identify any discrepancies or inaccuracies. Work with publishers to correct and train users on how to make correction.

**Deliverable 2 by: February 2025**

Provide technical support to PFP staff globally on the best practices around the digital workplace.

**Deliverable 3 by: March 2025**

Provide technical support and assistance in the production and publication of the Pulse newsletter, collaborating with PFP staff to source the most timely and engaging content.

**Deliverable 4 by: April 2025**

Collaborate with the Digital Workplace Specialist to enhance the user experience on the intranet.

**Deliverable 5 by: May 2025**

Support the design, production, and recording of skill boost sessions.

**Deliverable 6 by: June 2025**

Support the PRIME team in the design, development, and production of the in-person PFP Team Week.

**Deliverable 7 by: July 2025**

Support the communication by HR to staff globally at PFP on any new procedures and processes.

**Deliverable 8 by: August 2025**

Provide technical advice and support to intranet publishers and PFP staff globally.

**Deliverable 9 by: September 2025**

Support the KM team in the production and delivery of the Inspire Awards.

**Deliverable 10 by: October 2025**

Work with the internal communication team to create engaging content at all staff meetings and through special guest speakers.

**Deliverable 11 by: November 2025**

Review communication and collaboration sites and identify any discrepancies or inaccuracies. Work with publishers to correct and train users in how to do so.

**Deliverable 12 by: December 2025**

Support HR communication to staff globally at PFP regarding any new procedures and processes.

**TRAVEL**:

- The consultant may be requested to travel once to Geneva, with the costs covered by UNICEF and not included in the lump sum fees.

**To qualify as an advocate for every child you will have**
- A first level university degree in one of the following fields is required: Information Technology, Computer Science, Business Administration, Communications, or a related field.
- A minimum of five years of work experience in public or internal communication, intranet managem