Customer Service Representative M/w à 100%
Vor 3 Tagen
Pour le compte de notre client, nous recherchons
**Customer Service Representative 100%**
- Enregistrement, suivi, préparation d'expédition et facturation des commandes après avoir fait la revue du contrat et la vérification de la solvabilité du client
- Suivi du paiement des factures, avec rappel de 1er niveau pour les clients retardataires
- Etablissement des notes de crédit, résultantes des activités commerciales et de non-qualité
- Assure la communication avec les clients, ingenieure de vente et agents, ainsi que la satisfaction continue des clients
- Support aux différents départements (qualité, comptabilité, méthodes, production...)
**Votre Profil**:
- Formation commerciale avec connaissances des normes de logistique et règlementations douanières
- Français/Anglais/Allemand courant
- Autonomie et proactivité, excellente maitrise du relationnel, de l'écoute au client et de la communication
- Logiciels: bonne maitrise de MS Office + ERP (Pro-concept un atout)
- 5 ans d'expérience professionnelle réussie dans une position similaire
- Logiciel CRM (Sales Force un plus)
Type d'emploi : Temps plein, Intérim
Programmation:
- Du Lundi au Vendredi
- Heures supplémentaires
- Périodes de travail de 8 Heures
Langue:
- Allemand couramment (Exigé)
Lieu du poste : Un seul lieu de travail
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