Customer Service Representative Italian and English

Vor 3 Tagen


Geneve, Schweiz Interiman Vollzeit

**INTRODUCTION**:
For one of our clients, an American company active in biology/medicine and based in Geneva, we are looking for a:
**Customer Service Representative with Italian 100%**

to start ASAP for a long-term temporary contract

**DESCRIPTION DE LA MISSION**:

- Manage incoming calls coming from Italy,
- Deal with order processing through Oracle,
- Manage goods delivery, billing, invoicing, credits, returns,
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Identify and assess customers' needs to achieve satisfaction,
- Build sustainable relationships and trust with customer accounts through open and interactive communication,
- Provide accurate, valid and complete information by using the right methods/tools,
- Meet personal/customer service team sales targets and call handling quotas,
- Keep records of customer interactions, process customer accounts and file documents,
- Follow communication procedures, guidelines and policies.

**PROFIL ATTENDU**:

- **Italian mother tongue AND English (C1)**:

- Customer focused and service oriented,
- Confirmed experience in a customer interfacing environment, with direct customer contact,
- Excellent telephone skills with a pleasant manner, ability to adapt to difficult situations and confidently provide customers with the highest standard of service,
- Strong command of MS Office AND **Oracle**,
- ** Fully available for an immediate start.



  • Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Looking for French

    Vor 5 Tagen


    Geneve, Schweiz Find My Guides Vollzeit

    Find my guides are looking for passionate and knowledgeable hosts to join our team in Geneva to deliver private and personalised walking experiences to small groups of travellers. As a Find My Guide host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as...


  • Geneve, Schweiz Jet Aviation AG Vollzeit

    The Ambassador / Customer Service Representative is dedicated to support the FBO’s 5-star customer service provided to our customers, visitors, and business acquaintances by performing the following duties: - Description/Tasks: - Welcome - Meet & Greet the Customers (Passengers and Crews), visitors and business acquaintances, assist them into the VIP...


  • Geneve, Schweiz Herold Fahrzeugvermietung AG Vollzeit

    **Customer Service Representative - Genève Airport - 50-70%**: Zürich Le Groupe Emil Frey - une entreprise familiale - est l'un des leaders de la branche automobiles et est synonyme de qualité, de tradition, d'innovation et d'oreientation client. La mobilité de nos clients est assurée par un grand réseau de garages, par des importateurs de marques...


  • Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...


  • Geneve, Schweiz Interiman Vollzeit

    **INTRODUCTION**: Pour l'un de nos clients, une prestigieuse maison d'horlogerie de luxe basée à **Genève**, nous sommes à la recherche d'un: **Customer Service Representative FR/ALL** *** Poste fixe à 100% **DESCRIPTION DE LA MISSION**: - Réception et saisie de commandes clients de fournitures horlogères pour nos boutiques et revendeurs - Envoi...


  • Geneve, Schweiz Novartis Vollzeit

    **AAA Statement** **Advanced Accelerator Applications, a Novartis company, is an innovative medicines company focused on the development of products for targeted radioligand therapy and precision radioligand imaging. We are committed to transforming patients’ lives by leading innovation in nuclear medicine.** **AAA offers professionals the opportunity to...


  • Geneve, Schweiz FlowBank Vollzeit

    At FlowBank we offer you to be a part of a great journey, in a Company with a clear start-up attitude and with global coverage. Our work environment is truly international with a diverse and talented group of people. It never stands still it's dynamic, fast moving and always exciting! Project-orientation and change is constant. We empower every employee to...

  • Customer Support

    Vor 6 Tagen


    Geneve, Schweiz Academic Work Vollzeit

    **About the role**: For our client, a bank based in Geneva, we are looking for a Customer Support Agent in order to strenghten their growing team. You will have the opportunity to join an international environment with a diverse and talented group of people. It's dynamic, fast moving and always exciting! Project-orientation and change are constant. **Job...


  • Geneve, Schweiz OK JOB Vollzeit

    Pour le compte de notre client, nous recherchons **Customer Service Representative 100%** - Enregistrement, suivi, préparation d'expédition et facturation des commandes après avoir fait la revue du contrat et la vérification de la solvabilité du client - Suivi du paiement des factures, avec rappel de 1er niveau pour les clients retardataires -...


  • Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...


  • Geneve, Schweiz Jet Aviation AG Vollzeit

    The Supervisor Customer Service is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. Description/Tasks: **General**: - Provide leadership and direction for world-class uncompromising service. Must be able to lead by example and set standards for all...


  • Geneve, Schweiz Point Service Vollzeit

    Per nostra Azienda cliente attiva nel settore dei trasporti internazionali ricerchiamo un/a **IMPIEGATO/A CUSTOMER SERVICE E ACQUISIZIONE**. La risorsa gestisce il rapporto con il cliente, in stretta collaborazione con il Reparto Operativo. Nello specifico si occuperà di: - Assistenza Clienti; - Supervisionare l'attività ed analizzare i processi; -...


  • Geneve, Schweiz LSEG (London Stock Exchange Group) Vollzeit

    This position is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...


  • Geneve, Schweiz Richemont Vollzeit

    Code de référence: 90595**Business Consultant Customer Service - Richemont Europe**: - Richemont- Genève, GE, CH- Fixed TermRichemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de...


  • Geneve, Schweiz International Air Transport Association (IATA) Vollzeit

    Employment Type: Permanent Contract Duration: About the team you are joining Reporting to the Senior Vice President of Operations, Safety & Security division (OSS), the Director Airports, Infrastructure and Customer Experience will be responsible for defining and implementing the strategy on all aspects of the passenger journey. The position is also...


  • Geneve, Schweiz Caterpillar Vollzeit

    **Career Area**:Marketing / Sales / Product Support **Job Description**: **Your Work Shapes the World** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't...


  • Geneve, Schweiz Novartis Vollzeit

    **AAA Statement** **Advanced Accelerator Applications, a Novartis company, is an innovative medicines company focused on the development of products for targeted radioligand therapy and precision radioligand imaging. We are committed to transforming patients’ lives by leading innovation in nuclear medicine.** **AAA offers professionals the opportunity to...


  • Geneve, Schweiz Picarro Vollzeit

    **Technical Sales Representative, EMEA; Scientific Instrumentation** We need a very special individual to strengthen our sales efforts in EMEA, with a focus on France. This person will further accelerate our sales to academia, government institutions and commercial companies, as well as manage relationships and sales funnels with Picarro resellers in the...


  • Geneve, Schweiz Novartis Vollzeit

    **AAA Statement** **Advanced Accelerator Applications, a Novartis company, is an innovative medicines company focused on the development of products for targeted radioligand therapy and precision radioligand imaging. We are committed to transforming patients’ lives by leading innovation in nuclear medicine.** **AAA offers professionals the opportunity to...